Recensioner (1 925)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
24 maj 2017

One of the best apps on Shopify. Very easy to setup, many customization options and great customer support. Highly recommend it to anyone.

Naazlin
Kanada
Mer än 3 år användning av appen
24 november 2021

Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal

bluboho
Kanada
Mer än 3 år användning av appen
TIDIO LLC svarade 25 november 2021

Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)

27 juli 2016

Very easy to use. Free version only allows one chat at a time. No issue for our low volume business. iOS app is great!

Davidson Violins
USA
Mer än 3 år användning av appen
19 september 2022

The Tidio Chat system has been great for our website, https://geojango.com Customers like the ability to instantly reach out about questions and we can quickly reach back to help in quickly closing a sale. The staff at Tidio has always been quick to help with questions. We are super pleased and recommend their app! We also like the way that we can add animated gifs in the chat and customize the colors. The workflows have been awesome! We figured out a way to block chats from locations that we are unable to service. That has been a great time saver. Just wish we could 'ban a visitor' very quickly. Currently, we have to dive into the Visitor Details 3 layers deep to ban someone that is trying to spam us. Hopefully, this will be available soon, otherwise all else is great!!!

GeoJango Maps
USA
Mer än 3 år användning av appen
TIDIO LLC svarade 20 september 2022

Thank you so much for your great review!

Please rest assured we have already passed the feedback in regards to a quicker way to ban visitors.

Redigerat 30 juli 2016

Wonderful app. I never have a problem selling to people I can speak with, and Tidio lets me get in touch with live viewers. Very customizable and easy to use. Android app is pretty great as well, but I didn't notice a way to go full offline on all devices via the mobile app. Would love that feature.

EDIT: Olek reached out personally and helped me with my issue. Very friendly to work with, and I love the app!

Ground Control Coffee
USA
Mer än 3 år användning av appen
6 september 2016

This an awesome app and the support is even better! Tidio Live Chat ROCKS!

210geeks
USA
Mer än 3 år användning av appen
17 december 2019

Great chat app. I have tried a few and had loads of glitches. This one works seamlessly, the support team are really responsive and helpful, and theres lots of easy suggestions for things you can do to increase sales. Of course, just being able to chat to them in real-time is the best sales method of all! Thanks Tidio!

Spencer and Rutherford
Australien
Mer än 3 år användning av appen
TIDIO LLC svarade 9 januari 2020

Thank you so much for your review!

18 januari 2022

I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.

Not Monday
USA
Mer än 3 år användning av appen
TIDIO LLC svarade 19 januari 2022

That's such valuable feedback, thank you! We're very happy our product has helped your business!

Redigerat 20 juli 2017

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Oxygenplusstore
USA
Mer än 3 år användning av appen
17 november 2017

Day 1 and so far so good - helped with conversions already today!

So much easier than long, drawn-out email conversations.

Helpful advisor on live chat for installing on my MAC too.

Dog Robes
Storbritannien
Mer än 3 år användning av appen