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As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.
Such a great app! Easily customized so it looks great on our website. Support is awesome and I really can't recommend it enough.
とにかく対応が早い。それにつきます。私の運営するhttps://mydogstandard.com/
のモバイルの部分で、丸いチャットボタンが、バグが発生して、吹き出しの絵柄が出ていなかったのですが、すぐにスタッフたちが、その問題に対して調べてくださり、1週間程度で解決しました。途中で投げ出さず、途中でわからないと言わない姿勢に、感動しました。日本の方も、使えるチャットツールなので利用していただきたいと思います。
So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.
We are glad you are enjoying Tidio! Thank you so much for the review :)
Great app. Works as it should. Easy to manage and customize. I highly recommend.
The #1 app for Conversational Commerce! An e-commerce must, especially for introducing new products in complicated markets, by helping consumers connect with your brand value. Modern design, smart interface..the dashboard could be a little easier in navigation, but awesome! Pro Account is worth every cent :)
Great customer support for any questions - they practise what they preach with an amazing live chat. Rafal was the best. In addition - the app is phenomenal.
Frankly, Tidio is amazing! They're going to save a lot of merchants from the "crash and burn" cycle because they have so many different options for the customer. My only pet peeve is that I have yet to merge with Facebook messenger - I set it up, but it's not functioning. I ended up having both messenger and "bot" on my homepage. However, I hope to fix that soon. Great job guys, but help me out with my messenger issue, please. Thanks.
Thank you so much for the review! My colleague Maciek sent you an email regarding the Messenger integration. I am sure, we will get it resolved quickly :)
Good App.
Good prompt support!
Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn!
Highly recommended!
Hi! Thank you for your review. We're really happy our app helps you day and night. We're always happy to help with the bots. :)