Recensioner (1 926)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
30 maj 2019

I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)

Aurass Beauty
Singapore
Nästan 3 år användning av appen
28 oktober 2021

Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question

rjerdress
Kina
Nästan 3 år användning av appen
TIDIO LLC svarade 28 oktober 2021

Thank you so much for the perfect score! We always do our best to provide world-class customer support.

3 augusti 2021

The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say?
Awesome people, Awesome APP! Love it!

Good Life 360
Malaysia
Nästan 3 år användning av appen
TIDIO LLC svarade 5 augusti 2021

You are awesome! Thank you so much for the review :)

26 november 2021

Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!

Ponderlily
Storbritannien
Nästan 3 år användning av appen
TIDIO LLC svarade 29 november 2021

Thank you for the review and the 5 stars! We will let Veronika know about your compliments :)

Redigerat 24 mars 2022

Great app and good support. Glad I tried it...........................................................

Herewegolf
Frankrike
Nästan 3 år användning av appen
TIDIO LLC svarade 30 juli 2019

Thank you! <3

26 mars 2020

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

NOTIQ
USA
Nästan 3 år användning av appen
TIDIO LLC svarade 26 mars 2020

Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.

10 november 2021

Great! Responsive customer support, but you don't need it very often, as everything works smoothly.

Ette Tete
Lettland
Nästan 3 år användning av appen
TIDIO LLC svarade 10 november 2021

Thank you for the perfect score :)

20 juli 2018

This is a very nice application to use for chatting with your visitor and increase sales

Flower Box Wall Gardens
USA
Nästan 3 år användning av appen
5 september 2022

Great product with excellent service. Would recommend to anyone who needs an online service chat app.

PawPawUp
Australien
Nästan 3 år användning av appen
TIDIO LLC svarade 6 september 2022

Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app and our service so far. Let us know in case you need any guidance! :)

23 oktober 2023

It works how it should, and the service is great.

Maranos.de
Tyskland
Mer än 2 år användning av appen
TIDIO LLC svarade 24 oktober 2023

Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!