Tidio Live Chat & AI Chatbots , 1 857 recensioner

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
29 juli 2021

It would be really nice if you could capture more than one piece of information through the chatbot from the customer. Adam was great in helping me come up with an alternative solution to the problem I was having.

War Horse Harley-Davidson
USA
Nästan 2 år användning av appen
TIDIO LLC svarade 29 juli 2021

Thank you for your review! The solution we used in your bot validates the information your users provide. We hope this will help your business. All the best from our team! :)

24 november 2023

Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.

Bella Terra Oils
USA
3 dagar användning av appen
Redigerat 10 maj 2016

Works well out of the box and easy to install/customise; early days, so will "review" this review idc with better user experience input. Until then, recommended by www.thesolidbarcompany.com

Nicholas Bennett
Storbritannien
Nästan 2 år användning av appen
15 oktober 2021

There are plenty of settings and it's a bit of a hassle to program but the customer service is great and it gets the job done. Just a bit of a learning curve.

RainAwakens
Kanada
Mer än ett år användning av appen
TIDIO LLC svarade 15 oktober 2021

Thank you for the review!

8 februari 2016

Installs easily and works pretty well - have some issues with more than one operator online at a time

Bigger Faster Stronger
USA
Mer än ett år användning av appen
24 maj 2019

Have used this app for almost 2 years and its pretty much flawless! It was my ultimate solution to solve my customer's doubts whereever I go whatever the time. I can resolve the issues from my phone wherever I am. Its extremely easy and smooth and I haven't had any issues till date. Totally recommend this to everyone who wants a quick,simple,user friendly chat service for your customer!
My store is- https://whysobluelove.com/
If you guys have any inputs/feedback for me to work on, I'm all ears!

WhySoBlue
Indien
Mer än ett år användning av appen
TIDIO LLC svarade 24 maj 2019

Thank you so much for your review, we're extremely proud you're with us for almost 2 years!

9 november 2021

Good customer support but I wish I could do a screenshare with support. It is helping with conversions and sales

Ultimate Vitality
USA
Mer än ett år användning av appen
TIDIO LLC svarade 10 november 2021

Thank you for your review! We really appreciate your feedback and we will try to do improve in the future

15 juni 2017

Very good app. You can link multiple websites in the same time. Fast support.

Nulinedistribution Com
Kanada
Mer än ett år användning av appen
17 januari 2022

It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance.

NURINA
USA
Mer än ett år användning av appen
TIDIO LLC svarade 18 januari 2022

Thank you so much for the feedback, it helps us understand how our tool can be more effective. It would be great if you could provide us with a bit more detailed info at support@tidio.net. Thanks!

27 december 2021

我想把URL改为ailijiadoll.myshopify.com/,怎么操作,刚才好像弄错了,请求协助,请问今天可以解决这个问题吗?还是需要等候48小时之后呢?另外,我们shopify后台的客服信息哪些不会被客户看到,请问有相关资料吗?

Rose Wives
Kina
Ungefär ett år användning av appen
TIDIO LLC svarade 28 december 2021

Thank you for your review! Our support team can help you via the support live chat located in your admin panel - we're online on chat now and ready to help. :)