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This app is exactly what I needed to give us a more professional feel and look to our customers..
The setup was an ease and we breezed through it.. the ui and interface is beautiful and a lot of options are given to customize the interface on our website to match it's theme..
the app is very responsive to users visiting and messaging through this platform..
I have nothing negative to say about this app as it has lived up to it's reputation..
Also it's very affordable for small business at the moment..
We are delighted by your positive words, we really appreciate the time you took to write such a detailed review! We are also very happy to see the Tidio is helpful for you and you enjoy using it :)
Jakub was very helpful with upgrading our account as our business is growing! The welcome discount code has helped conversions of new visitors to our site.
I am happy with this app.
It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)
Great app and good customer service! I have been using tidio for years now and I have always found myself very well
Thank you so much for your review! :)
Jakub helped me when I had a problem. Very good app and assistance. Fast response when you have any doubt.
Thank you for the 5 stars, I will forward your kind words to Jakub :)
Having used this app for a couple of months, I can say that this app is SUPER helpful to my store. Not only is the app great, but the Tidio team of developers is also super friendly and helpful. Highly recommend it for anyone who wants more engagement in their stores.
Thank you so much for the kind words and 5 stars! :)
Jakub was very helpful. I am a new Shopify website person, and still learning about how to operate my website. Jakub gave me the links to look at, and helped me through the process. Thumbs up!!!!
Hello!
Thank you so much for the great review, we are really happy to read that Jakub was able to help you in such a great way, please remember we are always here for you!
-Daniel
Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.
Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!
App works well. Really good intergration to ensure easy to use and have on hand to respond to customers. I actually had an issue with my speed score, thought I'd speak to Tidio thinking it might be the widget (it wasn't) but a guy called Martin on their chat did a full test on our site and gave me a breakdown of what's slowing us down! Really insightful and over and above what I would have expected!
Ah, yes, Martin is an absolute gem! :) Thank you so much for taking the time to submit the review, we really appreciate it!
Great features! Awesome backend panel, and super fast support. Would be awesome if there was an integrated translation feature for chats. Something that could auto translate from customer to support agent and vice versa. I would literally just hand you all my money.
Thank you so much for the thoughtful review and the valuable suggestion :)