Recensioner (1 926)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
6 september 2021

Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!

BearBeard-cl
Chile
Ungefär 2 år användning av appen
TIDIO LLC svarade 6 september 2021

Thank you for the kind words and recommendation :)

5 november 2021

Really great App! 1. Looks really good and you can custom design it.
2. Free plan also great 3. The support answers very fast and helpful

IL-Keys
Israel
Ungefär 2 år användning av appen
TIDIO LLC svarade 5 november 2021

Thank you so much for the 3 thumbs up and the 5-star review! We really appreciate your kind words and positive feedback :)

22 juli 2020

Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs.

Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.

Lily of the Valley
Filippinerna
Ungefär 2 år användning av appen
TIDIO LLC svarade 29 juli 2020

Thank you for the review!

Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at jan@tidio.net and I will be able to help directly :)

30 september 2021

It's been good in generating upsell and abandoned carts! Awesome quick response from customer service reps. Highly recommend.

MADE BY TM
Australien
Ungefär 2 år användning av appen
TIDIO LLC svarade 3 oktober 2021

Thanks a lot for the review! We really appreciate the kind words :)

Redigerat 29 juli 2021

Brilliant App, helps improve customer communication and even improve sales. Some really cool features i.e. chatbots which cut out so much back & forth when dealing with emails. Fantastic team who help with any query you have. I couldn't imagine life without live chat on our site anymore.

Tranquility Cosmetics
Storbritannien
Ungefär 2 år användning av appen
TIDIO LLC svarade 2 augusti 2021

Thank you for the review and lovely words for our team! :)

4 februari 2016

Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.

Frogmouth
USA
Ungefär 2 år användning av appen
Redigerat 25 oktober 2019

Love this app! Easy to use, customizable and pretty.

Loving the friendly and fast customer service, too. Another app widget (Rewards) ended up blocking a part of the chat box. I was supposed to contact Shopify for a solution, but Oscar was super friendly and as an extra service sent me a step-by-step guide on how to fix it myself. And it worked! Feeling very understood and empowered! Thank you, Oscar and co.!

Black Buddha Jewelry
Danmark
Ungefär 2 år användning av appen
17 augusti 2021

Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!

Sueleen
Nederländerna
Ungefär 2 år användning av appen
TIDIO LLC svarade 17 augusti 2021

We are happy to help! Thank you for using Tidio :)

31 maj 2017

The free version delivers an excellent basic package with lots of features and customizability - highly recommend!

Blue Moose Engineering
USA
Nästan 2 år användning av appen
15 september 2019

Tidio is a great chat app and I recommend it to other users of Shopify. It has plenty of customizations and options and its basic functions are free which is great.

Seginus Lighting
USA
Nästan 2 år användning av appen
TIDIO LLC svarade 16 september 2019

Awesome, thanks! <3