Recensioner (1 880)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
22 november 2021

Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.

shop-kapro
USA
Ungefär ett år användning av appen
TIDIO LLC svarade 22 november 2021

Thank you so much for the review! We are glad that you enjoy our features :)

9 december 2014

Tidio Chat is seriously cheap and fantastic! there are currently a few bugs but the development team are very active and rolling out fixes very quickly. This is also the best looking chat service available on the Shopify market

Also, to further note these guys are very responsive, if you raise an issue they will respond within the day and provide you an ETA on a fix or a temporary solution.

They are an amazing team and I am keen to see what else they delivery, fantastic product A+++

Bubble Sports SA
Australien
Ungefär ett år användning av appen
24 oktober 2017

Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended.

Curl Collection
USA
Ungefär ett år användning av appen
3 oktober 2019

the best app ever for customer support it helped us boost our clients and our sales so much, thank you so much for this cool feature.

CORELETIC
Libanon
Ungefär ett år användning av appen
TIDIO LLC svarade 21 oktober 2019

Thank you!

25 oktober 2019

I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!

XtremeTeez
Japan
Ungefär ett år användning av appen
15 september 2022

Really great App and very easy to use. Customer support is brilliant. I am so happy to have live chat on my Shopify store.

JP Holistic Nutrition
Storbritannien
Ungefär ett år användning av appen
TIDIO LLC svarade 15 september 2022

Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up! Chris

7 april 2020

So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.

Joyeria La Esmeralda
Mexiko
Ungefär ett år användning av appen
Redigerat 30 december 2016

I love Tidio Chat. I use it on two different stores, and couldn't be happier with the product, customizable features, and the customer service of the staff running the app.

I do however have a request that there be an integration made between Tidio and Slack. That would be amazing, seriously!

Rockinmonkey
USA
Ungefär ett år användning av appen
16 juli 2014

Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5

Band-Brand - Custom Band Merch - Buy & Sell Direct
Kanada
Ungefär ett år användning av appen
Redigerat 30 september 2021

I believe I use this app more than any other. It is very easy to use and if there is a problem they have been quick to respond.

Places We Go
USA
Ungefär ett år användning av appen
TIDIO LLC svarade 3 oktober 2021

Thank you so much for the kind words and the great review!