Tidio Live Chat & AI Chatbots , 1 852 recensioner
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I have been using this app since I started my business and I must tell you that they're very consistent with keeping you in touch with your potential customers. I'd suggest you download its mobile app, desktop version too because you never know when customers may have a question about your products/services.
Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.
Thank you so much for the review! We are glad that you enjoy our features :)
Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended.
I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.
Thank you very much for the feedback, it will help us develop in the future :)
the best app ever for customer support it helped us boost our clients and our sales so much, thank you so much for this cool feature.
Thank you!
I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!
So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.
I have more than 1 store and created multiple accounts and not able to manage those as 1 person needs to handle all the chats. I contacted Tidio customer service and they helped me to install one chat account to all websites and it save my life. Highly recommend to use this app!!!
Thank you very much for the top rating! So glad to hear our team helped you find the solution most suitable to your individual needs, and I'm sure using Tidio will now be a walk in the park for you. :)
Great app - really drives potential customer engagement. I am currently on the free plan, but will be upgrading to paid plans soon.
Hello! Thank you very much for your kind review :) We are really glad that you are enjoying Tidio so far. Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!
I love Tidio Chat. I use it on two different stores, and couldn't be happier with the product, customizable features, and the customer service of the staff running the app.
I do however have a request that there be an integration made between Tidio and Slack. That would be amazing, seriously!