Tidio Live Chat & AI Chatbots , 1 850 recensioner
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This is my first time. I think it is a good app that can use easily and help to connect most of the options and as a pro package owner, I hope to find how useful this to me. {lease help me to improve and make the best online shopping website.
Thank you so much for the review! :)
This live chat function has definitely been a great addition to my site. Been able to close sales instantly on the chat. Olek is super helpful too.
Easy to install and easy to use. Great for customer service! Truly recommended this app. AND IT'S FREE to start with.
Perfect, thank you so much.
Funciona muy bien, especialmente las notificaciones, especialmente útil al utilizar en el móvil, es igual de practico en el Pc
Thank you so much for the 5 stars and kind words :)
A bit disappointed. I previously used the "Tawk.To" app, but I thought I would make the switch to Tidio because I enjoyed the design a lot better. But here's the problem, there is a big communication delay between Mobile and Desktop. I have to quit out of Tidio and restart the entire desktop application for the interface to mirror my mobile app properly.. Sometimes the problem is never solved when I restart both applications. Right now, the Tidio mobile app is telling me there are 7 people on my website - but the Tidio desktop app is telling me there are 9 people.. Guys, this is a pretty big deal. And because of this error, none of the analytics on the Tidio App should be trusted. I have to ask myself, am I missing chats? Who knows, because it's not reporting correctly. I have missed every single chat I have gotten so far since downloading the application. I never missed a single chat when using the "Tawk.To" application. Tidio never reports correctly since the day I downloaded it. And if you're wondering, Yes- both my mobile and desktop apps are synced under the same username. My previous chat application "Tawk.To" never had these problems, ever.
Unfortunately, I hate to say it but I need an immediate refund. Not only is the app not syncing, but the analytics cannot be trusted due to software issues.
Specs:
Latest version (10.15.5) Mac OS Catalina on a perfectly functioning iMac Pro 2017.
Latest version (13.5.1) iOS iPhone 11 MAX
Thanks
Hi, thank you for reporting this issue and for your honesty. We're now working with our developers to fully understand what caused this issue. We'll keep in touch with you. Apologies for the problem. Oscar & Olek from Tidio.
This app has really helped us increase our conversions. Highly recommend. Visit Elixirshots.com if you want to check out our automation with Tidio
Thank you for the 5-stars! We are happy to hear that Tidio is already proving to be useful in your business :)
Super Appli pour gérer le contact avec vos clients, simple à mettre en place avec énormément de possibilité pour le chatbots... SAV rapide et efficace.
Thank you so much for the 5stars! :)
Not the perfect live chat tool but certainly good value and pretty straightforward to use.
Amazing support! Easy, fast, no headache, and works perfectly. Exactly what i needed!
Une application indispensable pour chaque site, vraiment top !! la plus value qu'elle apporte est non négligeable
Thank you so much! :)