整体评分
4.6
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2024年2月27日

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
阿尔巴尼亚
4个月 人在使用应用
TIDIO LLC已回复 2024年2月29日

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

2024年4月10日

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
美国
9天 人在使用应用
TIDIO LLC已回复 2024年4月15日

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

2024年2月22日

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
美国
大约1个月 人在使用应用
2024年4月4日

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
爱尔兰
大约1个月 人在使用应用
TIDIO LLC已回复 2024年4月9日

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

2024年2月22日

Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!

VCareer
波兰
25天 人在使用应用
2024年3月5日

Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!

Richwoods Technology
美国
大约1个月 人在使用应用
TIDIO LLC已回复 2024年3月9日

Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.

2024年2月6日

If you have any doubts about using the app, as I did, just contact support and everything will be resolved. The app is great once AI Chatbots are optimized.

Little Sofie
英国
4个月 人在使用应用
2024年2月5日

This would be a great app if the plans and pricing were executed correctly. I have a 50 lyro limit (which i paid for on three separate sites). At the end of every month they claim I have gone over this limit, even though i have not. I go back and count up all the conversations and i'm never actually over the limit yet they suspend service anyways. Customer service is unhelpful and combative when trying to discuss this. I would not utilize their service until they develop a better approach to doing business in general.

Just Chair Mats
美国
3个月 人在使用应用
2024年1月30日

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Oriental Design & Gift
英国
6个月 人在使用应用
2024年2月1日

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

I Love Happy Cats
比利时
7天 人在使用应用