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I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.
Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...
Too expensive now, they increased the prices a lot!
Hello there! We understand the pricing increase may be inconvenient, but over time we’ve added several key features to Tidio, which is why our pricing has been adjusted. Some ...
Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
Terrible support to uninstall the app. Don't use!
Hi! Whether you need assistance with a fix or want to remove Tidio, we're here to support you. I'll follow up with you via email to provide further help.
Olek - Tidio
Miguel was awesome and super helpful.
Thank you for your review - we aim to provide the best support possible!
I have consistently encountered issues with the system:
If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.
Spell check and grammar check do not work.
Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...
tres bien
Thank you for review, we appreciate it very much!
Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...
I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...
App muy completa y facil de usar
Thank you for your review, we're glad to know Tidio software is intuitive for our users:)
Works great, glitches sometimes but its fine. It is extremely user friendly
Thank you so much for this feedback!