评论 (1,908)

整体评分
4.7
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2024年9月1日

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
新西兰
大约5年 人在使用应用
TIDIO LLC已回复 2024年9月2日

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

2024年9月6日

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
美国
1年多 人在使用应用
TIDIO LLC已回复 2024年9月23日

Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)

2024年7月15日

Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!

Luxa Nutrition
美国
8个月 人在使用应用
TIDIO LLC已回复 2024年7月17日

Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)

2024年8月9日

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Litheli EU
德国
大约1个月 人在使用应用
TIDIO LLC已回复 2024年8月11日

Thank you for this amazing review! Arek is truly a gem!

2024年10月2日

Always a help. Thanks so much.

DUVET HOG
英国
大约4年 人在使用应用
TIDIO LLC已回复 2024年10月3日

Thank you very much for your feedback!

2024年9月11日

Really effective support in my case with a very fast response time.

The Serene Cat
瑞士
大约1个月 人在使用应用
TIDIO LLC已回复 2024年9月23日

Thank you so much for your feedback! We aim to provide the best support possible and we're glad we're successful!

2024年9月5日

New to the service and going really well so far.

Embos
英国
20天 人在使用应用
TIDIO LLC已回复 2024年9月23日

Thank you very much for this amazing review!

2024年6月25日

nice ap, does the job

Pencil Guy Shop
美国
4年多 人在使用应用
TIDIO LLC已回复 2024年6月27日

Hello there! We're happy with the review you left us!

2024年9月18日

this app is confusing pricing is confusing it has three tier what shown on the UI you end up paying around $100 for chatbots which is ok if it actually look at your product and create knowledge it is not. even you are paying $100 you are still tied to total 100 message its very costly

India shopping
美国
5天 人在使用应用
TIDIO LLC已回复 2024年9月23日

Thank you for the review. Could you please reach out to us at support@tidio.net? We will do our best to clarify any doubts you may have about our pricing. Thank you!

编辑时间:2024年8月8日

The customer service of tidio is so good.

HINOMI
新加坡
1年多 人在使用应用
TIDIO LLC已回复 2024年8月6日

Hello there, thank you for this amazing review!