评论 (1,930)

整体评分
4.6
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2020年7月14日

Very helpful to handle first time buyers. Adding discounts and handling customer queries. Thank you team Tidio.

Teleplants
印度
3个月 人在使用应用
TIDIO LLC已回复 2020年7月14日

That's exactly what we strive to do. We are glad you enjoy Tidio :)
Thank you for the 5 stars!

2019年8月30日

First off, their support is spot on. Right there when you need them. Secondly, I've tried a couple of other chat platforms that were way too complicated and time consuming. The bot setup on Tidio is really easy and user friendly. I highly recommend Tidio. Love their app!

Acrylic Diva
美国
3个月 人在使用应用
2020年1月2日

Stop looking for other chat apps, TIDIO Live chat is what you NEED for your webshop. Martin from the Support team helped me instantly with customization and general questions. TIDIO Live Chat has a mobile app too, to answer questions of my customers anywhere on the planet (Android & iOS). Thanks guys, you are AMAZING!

RAMSES-X Official Online Store
比利时
3个月 人在使用应用
TIDIO LLC已回复 2020年1月9日

Thank you so much for your review!

2018年5月18日

I was having trouble transferring the ownership of the account. Arek from Tido was great! He walked me through everything and stayed with me until it was 100% complete. I am one happy customer!

Savortesting
加拿大
3个月 人在使用应用
2016年3月14日

I'm loving the app to far. I have not used it with a customer yet but it is cool to see what the customers are looking at while they are online. that feature alone helps me to see what my potential customers are interested in. I'm still using the free trial and plan to keep this app. It's my new favorite.

Oh So Fancy Holmes Decor
美国
3个月 人在使用应用
2018年12月4日

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

JM Distro
英国
3个月 人在使用应用
2016年3月11日

Highly recommend. Works great!

Scalisiskincare
美国
3个月 人在使用应用
2020年8月24日

Their live visitor tracker has been invaluable to my store since installing tidio - definitely recommend just for that feature alone!

Little Wild Cat
英国
3个月 人在使用应用
TIDIO LLC已回复 2020年8月24日

Thank you so much for the kind words! We appreciate it :)

编辑时间:2020年7月14日

I love the function, this app helps my business a lot. Thanks for solving my problems. Hope the projects can be transfer and we Shopify partners can manage projects with one account.

anet3d.es
中国
3个月 人在使用应用
TIDIO LLC已回复 2020年7月4日

Hi, I'm so sorry to see your review. We're doing our best to bring back the instant online support - right now we reply to all emails within an hour on weekdays and up to 24 hours on weekends. Our team is dedicated to help you and reply to all your questions.
Olek - Head of Customer Service team.

2021年7月16日

I use this app to get my customers to contact me faster and it does, the customer service is responsive too. One of the best apps on my site.

Brumina
英国
3个月 人在使用应用
TIDIO LLC已回复 2021年7月19日

We are proud to be a part of your business! Thank you :)