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We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.
Thank you for your review. We're proud to support small businesses!
Excellent!
Fast integration,works perfect,easy to set up.
Keep up the good work.
Great app and great customer support team.
Its a very friendly app with excellent customer support. 5 starts! we highly recommend the shopify user to choose this app as a custom servive tool.
Thank you for the recommendation! :)
I like it, it's not perfect but we are getting there.
Android app is now working much better.
Good customer service.
Great app and excellent support. Thank you :)
really great app, cannot fault it! improves sales as customers can get answers straight away and the ios app is great too. see it live on our personalised and ashes memorial jewellery site www.annalise.co.uk
Thank you so much for your review!
AMAZING! Love it! Couple little hiccups but nothing that Matrin at the Tidio team couldnt knock out in under 5 minutes!
Customer service seems to be their number one priority, i was doing some maintenance on my store and a little chat window popped up "i noticed you gave our app 2 stars, are you having problems with anything? how can i help?" i gave the app 2 stars because i didn't really think about it, i was in a rush to do other things. but after thinking it over again i think this app is one of the best because they care about their customers, even the ones using the free version of their app like me!
The app has very simple and elegant design. It by far one of the best additions to our store. There are so many ways to customize functionality to fit your needs. Also the mobile app is fully featured (we run a lot of your business from our phones). We were missing notifications on competitive platforms. The customer support is crazy good. I mean stupid good. I really wish that you could get this kind of responsiveness and knowledge from my other vendors. Thank you TIDO for all that you do!!!!