评论 (1,926)

整体评分
4.7
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2017年5月24日

One of the best apps on Shopify. Very easy to setup, many customization options and great customer support. Highly recommend it to anyone.

Naazlin
加拿大
3年多 人在使用应用
2021年11月24日

Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal

bluboho
加拿大
3年多 人在使用应用
TIDIO LLC已回复 2021年11月25日

Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)

2016年7月27日

Very easy to use. Free version only allows one chat at a time. No issue for our low volume business. iOS app is great!

Davidson Violins
美国
3年多 人在使用应用
2022年9月19日

The Tidio Chat system has been great for our website, https://geojango.com Customers like the ability to instantly reach out about questions and we can quickly reach back to help in quickly closing a sale. The staff at Tidio has always been quick to help with questions. We are super pleased and recommend their app! We also like the way that we can add animated gifs in the chat and customize the colors. The workflows have been awesome! We figured out a way to block chats from locations that we are unable to service. That has been a great time saver. Just wish we could 'ban a visitor' very quickly. Currently, we have to dive into the Visitor Details 3 layers deep to ban someone that is trying to spam us. Hopefully, this will be available soon, otherwise all else is great!!!

GeoJango Maps
美国
3年多 人在使用应用
TIDIO LLC已回复 2022年9月20日

Thank you so much for your great review!

Please rest assured we have already passed the feedback in regards to a quicker way to ban visitors.

编辑时间:2016年7月30日

Wonderful app. I never have a problem selling to people I can speak with, and Tidio lets me get in touch with live viewers. Very customizable and easy to use. Android app is pretty great as well, but I didn't notice a way to go full offline on all devices via the mobile app. Would love that feature.

EDIT: Olek reached out personally and helped me with my issue. Very friendly to work with, and I love the app!

Ground Control Coffee
美国
3年多 人在使用应用
2016年9月6日

This an awesome app and the support is even better! Tidio Live Chat ROCKS!

210geeks
美国
3年多 人在使用应用
2019年12月17日

Great chat app. I have tried a few and had loads of glitches. This one works seamlessly, the support team are really responsive and helpful, and theres lots of easy suggestions for things you can do to increase sales. Of course, just being able to chat to them in real-time is the best sales method of all! Thanks Tidio!

Spencer and Rutherford
澳大利亚
3年多 人在使用应用
TIDIO LLC已回复 2020年1月9日

Thank you so much for your review!

2022年1月18日

I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.

Not Monday
美国
3年多 人在使用应用
TIDIO LLC已回复 2022年1月19日

That's such valuable feedback, thank you! We're very happy our product has helped your business!

编辑时间:2017年7月20日

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Oxygenplusstore
美国
3年多 人在使用应用
2017年11月17日

Day 1 and so far so good - helped with conversions already today!

So much easier than long, drawn-out email conversations.

Helpful advisor on live chat for installing on my MAC too.

Dog Robes
英国
3年多 人在使用应用