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The support staff is ready and willing to help with all your concerns. And I have seen this application in action on a couple of other shopify stores out there and it’s looks professional and good. They also offer flexibility in terms of plans and pricing. The only issue for me was that the application appeared to have a glitch but it turns out I just needed to clear the browser. Support explained it to me, thanks.
Hi there! Thank you for your honest review! I'm really sad to see that you are not fully satisfied with our app. Sometimes the old settings appear because your browser saves the old settings to make your website load faster (browser cache). I'm sure your customers saw the updated version. I'm also sure that we can work out all the little setup hiccups together to make the widget more quiet and subtle. We'll reach out to you via email.
Adam - Tidio
Not working at beginning, but these guys live chatted with me and assisted solved the problems shortly, assistance very helpful.
great app and works perfectly in our store. the iPhone app is a nice bonus.
Easy to install and works! Great thx
Super customer service! Very expeditious and customer focused!
Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app
Thank you so much for the 5stars! This is exactly what our goal was, we are glad you are enjoying Tidio :)
Excelente aplicación, estare al pendiente de la sucripcion basica aver como esta, pero dentro de lo que cabe esta genial super, me encanto
I am using this app to improve my customer support. Extremely easy to set it up. And great help team. Totally recommended
We appreciate the 5 stars! Thank you :)
Super App, leicht verständlich und umsetzbar!
SUpport ist super nett und antwortet Schnell! sehr zu empfehlen
Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Let us know if you have any questions or ideas :)
Awesome app. And great service that had me set up quickly. Can't wait for more functions to be perfected like the multilingual parts. Highly Recommended!