评论 (1,907)

整体评分
4.7
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2023年7月7日

Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites

Lux Furniture
塞浦路斯
大约11小时 人在使用应用
2020年6月24日

Not real useful no real data behind the use did not increase sales
Support is slow and not very helpful how can a company doing chat not be available via chat for help

Natural Lice Products
美国
12天 人在使用应用
2021年12月26日

I like the app but it seems a bit greedy. You upgrade to the $39 plan to have unlimited chatbot then you loose the capability for proactive chat...seems a bit greedy to want another $15 to get access to somethig that you had access to with the lower plan.

Hidden Innuendo
美国
10天 人在使用应用
TIDIO LLC已回复 2021年12月28日

Thank you for sharing your opinion and for your review. You've experienced all the premium features of our free trial before you upgraded -- we're super happy that you've chosen the automation plan. Our chatbots can greet your visitors and serve you with proactive chats.

2019年4月14日

This seems like a fantastic app and I was very happy to install it, but in reality, it can be a bit complicated and challenging to set up just right. Once all is said and done, to have a reasonable version of this app working you will spend $30 per month... for functionality that doesn't provide a whole lot more than a basic chat app will (other than the automation) but those aren't really that awesome. They are fun at first and seem like they will be excellent, but truly, people just ignore them or consider them an annoyance BUT you will be charged for each automation... until you hit your free limit of 100 hits in a month (a few days at best) then automation go bye bye... unless, of course, you want to pay another $15 to get up to 5k automation. Seem odd to go from 100 to 5K? Maybe just ask us up front for the minimum $15 that you really want... no need for a silly free 100... All this said, the guys seem great and there is real potential in the product, but therein lies the problem, so much has been put into creating a great product that the real world side of the app is lacking.

LyonsTactical.com
美国
12天 人在使用应用
TIDIO LLC已回复 2019年4月14日

Hi, Olek here from the Support team. Thank you for your thoughtful and honest review. I reached out to you via email with a follow-up question.

2021年8月20日

j'aime beaucoup cette application elle est gratuite et même le support d'aide est excellent et rapide.

looksbyhunza
英国
9天 人在使用应用
TIDIO LLC已回复 2021年8月20日

Merci beaucoup! Thank you for your review! :)

2019年1月18日

Bonjour, je remercie Olek qui m'a aider pour mettre en place l'application. Le service client est de qualité, je vous conseille cette application, car c'est la seule qui garde votre client sur la page de votre site en bref, c'est une vraie messagerie.

multiples-boutique
法国
大约9小时 人在使用应用
2021年5月19日

I liking knowing who is doing what on my site and the chats bots are easy and fun to use, not to mention super helpful without you having to lift a finger

theclutch.store
英国
9天 人在使用应用
TIDIO LLC已回复 2021年5月25日

Thank you so much for the kind words! :)

2019年8月27日

support staff was unprofessional and did not help when it came to placements. Best to find a different chat bot.

Savvy Gear Shop
加拿大
11天 人在使用应用
TIDIO LLC已回复 2019年8月27日

I'm really sorry to see your review and that we didn't help you over the chat. I've sent you an email - I hope I'll be able to help you there. Olek

2019年11月11日

Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!

STIVALI
美国
8天 人在使用应用
TIDIO LLC已回复 2019年11月13日

Thank you!

2021年3月4日

cool app but you can only get far on the free plan but the adds ons are worth it , i cant edit the bot convo i would like to change the % that the store is offering but i love the app you will be engaged and you will use it

Tech By Starks
美国
8天 人在使用应用
TIDIO LLC已回复 2021年3月4日

Thank you for the review. You can always adjust your Chatbots messages.
Here's how to do it: https://www.tidio.com/knowledge/faq/how-to-edit-the-initial-message-on-chat/