Tidio Live Chat & AI Chatbots , 1,752 条评论
Best chatbot I have used. For someone who is unemployed, this has helped me a lot.
I used this App for about 3 months. I quit because I was being spammed chatted none stop with this app. I uninstalled and started using Shopify Inbox until I find another option. BUT they must write to your code because I have a bigger problem now. The chat calls ring in as from 'TIDO' and it won't let me answer them because the app isn't installed. SO I am missing customer chats and this is hurting my business. Tried to call support and their phone isn't working right now. Their uninstall should remove them completely! I need HELP to fix this
We sincerely appreciate your feedback and apologize for any inconvenience you experienced with our Tidio widget. We value your input and would like to address your concerns.
Tidio is designed to be a widget that's visible on your website, allowing users to interact with you. We, unfortunately, do not have control over the traffic on your website, and the level of it largely depends on your website's visitors. However, we offer several solutions to help you manage and filter interactions through the Tidio widget, which we'll gladly help you to set up.
Lastly, we do not offer phone support at this time. However, we have already reached out via email to assist you further. Our dedicated support team is here to provide guidance and resolve any concerns you may have.
Thank you for your patience cooperation.
The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.
We really appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
I'm still early using Tidio but so far it has been great. They also reset my chatbot quota because I ended up triggering a ton with my own testing.
We appreciate your feedback and are delighted to know you enjoyed Tidio so far!
Molto intuitivo da usare e una bella interfaccia grafica
Thank you for the review! Your positive feedback motivates us to keep up the good work :)
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
10/10, working well, so much options, best choice for Live chat.
Thank you for the review! We greatly appreciate your five-star rating :)
Je pense que c'est le meilleur chatbots qui existe
Wow, thank you for the incredible compliment! 🌟 We're truly thrilled to hear that you think our chatbot is the best out there.
Your kind words are a testament to the hard work and dedication of our team.
Thank you for your review, we strive to provide the best experience to our customers :)
Good chat app that needs a lot of refining done. Some issues I had are below
-admin counts as a seat even if they never respond to customer chats
-email ticketing aren't the most user friendly thing for customers
-It cost a monthly payment to remove branding
-The notifications for the chats is quiet and a single sound making them easy to miss
-Permissions are broken allowing staff to delete tickets without permission
-No ability to export tickets/chats making it hard to migrate away
-No way to enforce security settings on agent account