评论 (821)

整体评分
4.4
每个评分等级的数量
  • 84% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 3% 的评分是 2 星
  • 5% 的评分是 1 星
2025年6月19日

Hi, I was helped by Tidio's chatbot very effectively and speedily. I am very greatful for the support!

19-06-25: Now I am not happy any more. One can never chat with a human advisor on Tidio. When encountering a real problem, like a feature that is supposed to work, but isn't, the bot runs quickly out of options and then you are "ticketed" for an email by a real person. I will probably have to wait for days now to get an answer. Email responses are too slow...

Daisy's Amazing Deals
南非
2025年7月9日

vraiment suis tres fiere de tidio il peut gerer tout ton travail et vraiment service client tres actif

FYNEXA
西班牙
7天 人在使用应用
TIDIO LLC已回复 2025年7月17日

Thank you very much for your amazing review. It sounds like you're really satisfied with Tidio and it makes us happy! If you have any questions or need assistance with anything else, feel free to reach us back.

2025年4月6日

It's a really poor design and user experience. They really just want to upsell you to pay for the premium rate, which is so expensive. It's basically impossible to use without that. I tried, paid, and canceled.

Known @ Home
美国
大约2小时 人在使用应用
TIDIO LLC已回复 2025年4月8日

Thank you for the review. Please be rest assured we will do our best to assist you with the case. Our Support has already reached out to you via email. We would appreciate it if you could find the time to reply to us, as we care about your satisfaction with our product. Thank you for your cooperation!

2025年2月24日

Works well. However it comes at a cost of forwarding every email.

Sabreno Coffee
澳大利亚
3天 人在使用应用
2025年4月29日

Very good.

Barista & Co
英国
大约1年 人在使用应用
TIDIO LLC已回复 2025年6月30日

Thank you so much for the review!

2025年6月5日

great

Pop México
墨西哥
大约3年 人在使用应用
TIDIO LLC已回复 2025年6月15日

Awesome! Thanks for sharing.

2025年1月29日

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
美国
5年多 人在使用应用
TIDIO LLC已回复 2025年2月11日

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools we provide. We are determined to continue to improve and enhance, and the new release serves as a catalyst for continuous improvement. Many new features and improvements have been introduced over the years (Lyro AI, custom domain, Lyro product recommendations) and many more upcoming.We hope you will still enjoy our services, and in case of any questions or issues, we're here to help at support@tidio.net

2024年8月9日

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Litheli EU
德国
大约1个月 人在使用应用
TIDIO LLC已回复 2024年8月11日

Thank you for this amazing review! Arek is truly a gem!

2025年7月11日

Very good app, a real game changer

SelfiMed UK
英国
9天 人在使用应用
TIDIO LLC已回复 2025年7月17日

Thank you for sharing! It's great to hear that you find Tidio a game changer. If you have any specific features you love or any suggestions, feel free to share!

2025年1月28日

Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!

STORE 7994
美国
7天 人在使用应用