Tidio Live Chat & AI Chatbots , 1,752 条评论
Thank you for the review. I'm sorry you had a negative experience with Tidio. Please reach out to us at firstname.lastname@example.org, we will do our best to assist you with your case and offer a solution.
Thank you, the review made our day!
They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot
I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.
We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at email@example.com, we will make every effort to resolve this issue.
Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too
Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
I'm just starting still haven't sold anything yet.