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Super intuitive app that has all the functionality I need (and more) for a live chat. The customer service is amazing! I highly recommend using Tidio.
Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works
Great app and very efficient customer service! The guy was very patient and helped me to install the application on my store.
Thanks a lot for the review! It is always a pleasure to help with the product :)
Ich bin sehr zufrieden mit der App und dem Kundensupport Die App ist sehr übersichtlich, und die Mobile-App läuft auch einwandfrei :)
Hi there! Thank you so much for your lovely review :) It's great to know that you find our app clear to use, and that you are satisfied with our support team.
this app has been helpful and is super interactive with customers. i also love that i can have the app on my phone and be in direct contact with a customer who reaches out.
Thank you so much for your kind review! We are glad that you enjoy our features
Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.
We're always happy to help you. Thank you for the review. :)
The recent update moved the information about where the customer is. Anyone else struggling with this, you need to zoom right out. It's a pain but to be fair they do take notice of what you say so perhaps this will be fixed soon. I hope so. Apart from that the app is excellent.
Best chat app we've used so far! Easy to install, up and running within 15 minutes. Also great free options available. Recommended!
When I first started my shopify account I wanted to spend money on other more expensive apps, so that my customer service. However I had wasted alot of money due to that mistake. I had done alot of research to find out the right App for a small size business to use that will not cost too much, but will have fantastic customer support as well as good features. Tidio is affordable and way better than the more expensive ones available and which I had tried for months before changing to Tidio. I would say what makes Tidio the best is the tech support. I had a technical problem that really needed fixing and since I am not an expert, I needed some guidance. A very patient and professional staff named Sara from Tidio customer service team assisted me with this from the start to the end. Thank you!
We are very glad you found Tidio to be the right choice for your business.
Your kind words motivate us to keep doing what we do! :)
The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.
Thank you so much for the 5stars and kind words! :)