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Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended
Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris
I love this application, one of the best I have ever had, I had just had a problem and the help from the customer service has been incredible, Martin has helped me at all times and everything was super easy! Very happy
Thank you so much for the love and support! I will extend your kind words to Martin :)
This app has been crafted with love and care. Great all around, many useful features and customisations and great modern look.
Gets pricey quickly when wanting to use all of its features, but they are well made, super easy and intuitive to use and the app has excellent instant support so depending on the business in can absolutely be worth it and is justified by its quality.
-1 Star as it would be fair if the Tidio branding could be removed for the paid for versions, considering the price.
Otherwise as far as I can tell the best live chat app currently out there. Would happily recommend to anyone!
Thank you for your thoughtful review. The branding option really helps us grow and as a result, makes our service better. Best of luck from our team! :)
Only just started using it this week. Mike on the support team was very helpful answering my questions
It was a pleasure helping you with your queries! Should you need further support you know how to reach us! Enjoy using Tidio!
Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.
Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.
Tidio is by far the best LiveChat, Ticketing system we have ever used. We tried Gorgias and it lacked the fundamentals. Tidios support is amazing, their platform is so reliable, we are more than happy!
Thank you so much for sharing this positive review. We are delighted to hear that you had a positive experience with us at Tidio! Our team is committed to providing high-quality customer service :)
We use this at www.attacoin.com. It's not only a great support tool, but has helped us close many sales that we would otherwise lose. Nice!!
Works perfect and looks good too.
Great App - easy to set up and use. Has really helped with our customer relations and reduced the number of returns/unhappy customers.
Customer support was quick and really helpful with questions that I had!
great app, the best there is out there. great support and fast response time. can totally recommends! Thanks guys
We are always trying to provide the best service possible! Thank you so much for the perfect score