Tidio ‑ Live Chat & AI Chatbot

Very good chat app. They provide all main features in their free plan which is good for a new store to start with.

Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button.

Be careful. Both formats of the widget (unless you choose a side bar) will cut into your checkout button. I was surprised to find not only did the Modern Them bottom widget take up most of the checkout button, it's invisible hyperlink area extended out past the actual widget itself making it almost impossible to click "check out" almost every where you click on the check out button just pops up the chat.

The business theme bottom widget also cuts significantly into the check out button. It would be incredible if they would have more (smaller) options for the chat on the bottom right hand side of the screen that wouldn't get in the way of the most critical functionality of an ecommerce store.

Easy to setup and works really great on all my devices! I needed help to change some settings and customer support was great1

Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D

It was very simple to install and we reached out to customer service (via chat) for what we thought was an issue but turned out to be user error (on our side)...They were very nice and very responsive. Very much a refreshing change to how chats normally go.

that its cool and easy to chatting with customer
thank you helping me..

An app very useful, really friendly technical support. We recommend it

We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.

Great app and friendly customer service. Cannot wait to implement this within my website. It's got great chatbot features that will prove to be useful.

Ottima app, molto intuitiva e semplice da installare. Assistenza impeccabile, disponibilità a 100%, molto consigliata !!!