评论 (1,930)

整体评分
4.6
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2022年3月18日

Great! Easy to set up. Can provide more on-brand messaging to work with store theme for product roadmap.

Birthing In New .Earth
美国
大约2个月 人在使用应用
TIDIO LLC已回复 2022年3月18日

Thank you for your review! We will discuss your feedback with our product team and hopefully become a five-star app for your needs! :)

2022年1月31日

So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good.

Elliefont Styles
美国
大约2个月 人在使用应用
TIDIO LLC已回复 2022年2月2日

Thank you for the review and for your feedback! I'll pass it on to the relevant team. :)

2023年7月27日

Tidio so far has worked well. Easy to setup initially, though the configuration takes time.
Customer support has been quick and help.
One thing that could be improved is the translation between languages. It would be best to have them side by side so you can compare and ensure that they state the same.

HeimatLuxus
瑞典
大约2个月 人在使用应用
TIDIO LLC已回复 2023年8月11日

Thank you very much for the review! We will make sure to pass the feedback to our Product Team to offer as seamless solution as possible.

编辑时间:2019年3月11日

Updated after a few days use: Not much activity yet - one live chat, and the customer seems to have left after I responded. and I'm still not sure whether LiveChat is for me. However, I would like to note that customer service is first rate. Questions are answered quickly, thoroughly, and professionally. I had never used a live chat app, looked at the reviews and decided to give Tidio a try. ...

Advanced Saddle Fit, LLC
美国
大约2个月 人在使用应用
TIDIO LLC已回复 2019年3月12日

Hi! Thank you so much for your honest and thorough review. The beginnings are always difficult! We can help you make the most out of your current traffic - e.g. set your chat ...

2016年3月4日

I just loaded and like what I have experienced thus far. Support has been very thorough. Like the lay out and design.

The Flower Market
美国
大约2个月 人在使用应用
2021年8月30日

Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.

EVITA PERONI OFFICIAL
中国
大约2个月 人在使用应用
TIDIO LLC已回复 2021年8月30日

Thank you so much for the review! Please tell us what we could do to get 5 stars one day, we would love to hear your opinion. You can reach me directly at jan@tidio.net.

2022年9月16日

amazingdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

WetCase
英国
大约1个月 人在使用应用
TIDIO LLC已回复 2022年9月16日

Hi there! Thank you for your review :) It's great to hear that you like our app. We will do all we can to improve it, so we can become a 5 star app for you in the future. ...

编辑时间:2023年3月2日

I like the way the Tidio Chatbots app works on my website and it's relatively easy to make edit changes to automated chat messaging. However, I haven't noticed any increase in sales with the use of the full package free trial plan as it compares to the scaled back free plan. Maybe time will tell.

Surf City Corvettes
美国
大约1个月 人在使用应用
TIDIO LLC已回复 2023年1月31日

Hello! We are grateful for your kind review :) Our top priority is exceptional customer support, to make sure it's easy for our customers to quickly learn the ropes of Tidio. ...

2017年6月21日

Great Great app.. To expensive plans for startups...Make sure you check my website if you read my review :)) Thanks!

Maorimod
爱尔兰
大约1个月 人在使用应用
2019年7月30日

The plug in works really well, although it seems to have slowed down the loading speed for my whole site. It has not been installed for long though so I will continue with it and test this.

I like that you can customise the colours of the chat but even if you pay for the $15 a month plan you still can't remove the "Powered by Tidio" message?! I was told by their support team that you have to pay ...

BBeaut
英国
大约1个月 人在使用应用
TIDIO LLC已回复 2019年7月30日

Hi there, thank you so much for your thorough review - I’m 100% sure that our chat doesn’t affect the page loading speed on Shopify. Our widget is loaded asynchronously -- so ...