评论 (1,928)

整体评分
4.7
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2016年11月4日

Installed this app yesterday and loving it so far had a few little questions after set up which were handled super quickly by the support team via live chat. Also downloaded the app on my phone. I think the live chat app will really help me engage with visitors to my site.

My Guest Book
新西兰
4个月 人在使用应用
2020年10月7日

I recently begun using this app. It's amazing! Communicate with your clients even when you're offline!

Hair Scarlet
肯尼亚
4个月 人在使用应用
TIDIO LLC已回复 2020年10月12日

Thank you so much for the 5stars! :)

编辑时间:2019年9月17日

This app is a must have for any store that wants to keep their customer service and request list at a minimum. Setup is very easy and it integrates with Shopify like it was already part of it.

The team at Tidio has prepared all of the most commonly used bot creations for customer service replies in their back end. So when your ready to start implementing your first automated bot, you can simply choose to use the ones they already have prepared for you.

A great feature that I love is that you can modify their existing bots and customize them to your preference or if you prefer, you can use their bots to learn from them and then create new custom chat bots of your own.

All bots can be tested before they go live and cloned as a duplicate backup just in case something goes wrong as well. Superb app! They need more visibility on the web because their live chat customer service is also THE BEST!

Above Ideal
美国
4个月 人在使用应用
TIDIO LLC已回复 2019年9月21日

Thank you for your thoughtful and honest review. Cheers from our team! :)

2017年9月5日

Staff helped me with my set up. Very happy with sevice

Enriched Spirit
英国
4个月 人在使用应用
2023年9月7日

great support team

Design Phantom
沙特阿拉伯
4个月 人在使用应用
TIDIO LLC已回复 2023年9月8日

Thank you so much for your kind words and positive review of our app! We're thrilled to hear that you had a great experience, and we're especially grateful that you took the time to acknowledge our support team.

2021年5月14日

Esta app es increible! Muy completa y da un servicio perfecto para tu ecommerce. Los bots son una pasada!

CLICK REGALA
西班牙
4个月 人在使用应用
TIDIO LLC已回复 2021年5月17日

Thank you so much for the 5 stars review! :)

2021年9月2日

Can collect customer information very well, but every part is separate and needs to be paid separately

Yoluck
香港特别行政区
4个月 人在使用应用
TIDIO LLC已回复 2021年9月2日

Thank you for the review! We appreciate your feedback.

2017年1月19日

Awesome app! Easy and smooth; love it.

Divineandzoe
德国
4个月 人在使用应用
编辑时间:2021年12月2日

very useful,This makes it more convenient for me to use,And the customer service is also very enthusiastic

HuaHe
中国
4个月 人在使用应用
TIDIO LLC已回复 2021年12月2日

Thank you so much for your positive review! We are always happy to provide support to our customers

2023年8月24日

Awesome app, it works perfectly. It is very configurable and easy to use. It has an amazing support team who is always ready to help.

Kitty Dream World
毛里求斯
4个月 人在使用应用
TIDIO LLC已回复 2023年9月7日

Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon!