評價 (1,927)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2016年2月12日

Olek, the owner of Tidio is an amazing person!

I was looking for the "right" live chat app which has the features: 1. what my customers have added on shopping cart 2. what pages they have been on, etcs...

Don't forget to also download free "Tidio Automation app"
This additional app is like NOS for your Tidio base app.
(You know what NOS is if you're a Fast & Furious fan like me haha)

Here are the actions that you can add once customers:

1) abandoned cart,
2) performs an action
3) doesn't perform an action
4) creates an account
5) experiences problems with payment
6) visits the website for their first time
7) opens a URL
8) leaves the page
9) spends a certain amount of time on page
more...

and within every single of these 9 sections, you can customize exactly what you want to do after a specific action was taken by your customers!!

I wish I can say more good things about Olek and Tidio!

Its simply the best of the best out there from customer service to the app features and how flawlessly it works.

I am so amazed at just how awesome this app is.

When I deleted the app after trial in order to try some other app Proonto, I was disappointed because they were way too complex and sophisticated for my taste.

Tidio is simple yet has everything that I wanted for live chat.

Olek has emailed me even after 12 am to make sure that I got the best customer service.

I am very very happy customer!

Give this app a try, its honestly the only live chat app that works flawlessly both on desktops and on mobiles!

My promise: YOU WON'T BE DISAPPOINTED.

Thank You Olek.

Keep up your good work.
God bless.

Giovane Ambizione
美國
使用應用程式 大約1個月
2021年3月20日

Perfect. Does exactly as advertised. Would recommended this application to anyone planning to run their own shopify store!

Dawg Presents
英國
使用應用程式 大約1個月
TIDIO LLC 已回覆 2021年3月22日

Thank you so much for the kind words! :)

2016年3月24日

The app works wondrously on many devices, and supports multiple users. Would definitely recommend!

Glassinaflash
美國
使用應用程式 大約1個月
2016年12月19日

I just installed this and been playing around with it, I spoke to Martin from support and I have to say out of all the apps ive used it was one of the best experiences I have had Martin really went out of his way to show me the app and help a new user get started thanks so much

Fine Dining Cutlery
澳洲
使用應用程式 大約1個月
2017年5月19日

You now have to pay to see who is on your website "in real time"??? Isn't this the main feature of any chat app??? This was and should be a free feature. Poor business ethics to have your hands out for money all of the time. You just lost a customer. Moving on to a new chat app. Good Bye!

Puffer Cloud
美國
使用應用程式 2年多
2023年4月5日

Muy buena la experiencia, muy util. Buena atencion al cliente. Muy rapido y todo perfecto, gracias!!

Melisola
西班牙
使用應用程式 大約1個月
TIDIO LLC 已回覆 2023年4月6日

Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.

2023年5月25日

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

Jumla Platform
沙烏地阿拉伯
使用應用程式 大約1個月
TIDIO LLC 已回覆 2023年5月31日

Thank you so much for your kind words and for the recommendation! We're thrilled to see that you're enjoying Tidio and we'll always be there to help in case you need any assistance or have any questions. :) We'll also pass your message on to Ricardo!

2023年4月7日

The support team are super helpful and their service absolutely improve our customer experiences.
Thank you so much as always!

Suigenkyo Online Store
日本
使用應用程式 大約1個月
TIDIO LLC 已回覆 2023年5月31日

Thank you so much for your positive review! We are thrilled to read that our Customer Support Team has been of help to you and you can always count on us should you need any assistance! :)

2021年8月9日

it is really a good app! It has so much potential that can help cover so many apps in one in terms of contacting customers and upselling!
Great customer support too!

ZYZIA
美國
使用應用程式 大約1個月
TIDIO LLC 已回覆 2021年8月10日

We are happy to be a part of your business. Thank you for the 5stars :)

2023年1月21日

horrible company all around. there dash doesn't work and you cant log in when customers are messaging you

Passively Making Money
美國
使用應用程式 大約1個月
TIDIO LLC 已回覆 2023年1月22日

Hi! Could you please contact us at support@tidio.net so we can troubleshoot this for you? :)

Olek - Tidio