Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

提供免費方案。 可能需支付額外費用。
評分 (4.7)
評價
開發者

特色

廣受與您同類型的商家愛用
  • 美國商家
專為您的商家量身打造
  • 可與最新佈景主題搭配使用

應用程式相關資訊

發布日期

2014年7月14日

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

可與以下項目搭配使用

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 更多
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Solve up to 70% of your customers questions automatically with our Lyro AI bot
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in 30 seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

定價

Free

免費安裝

The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

月費 $25

或每年 $250,可省 17% 的費用

Additional operator seat from $25per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

月費 $29

或每年 $290,可省 17% 的費用

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 2,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

月費 $394

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Free

免費安裝

The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

月費 $25

或每年 $250,可省 17% 的費用

Additional operator seat from $25per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

月費 $29

或每年 $290,可省 17% 的費用

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 2,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

月費 $394

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

1,701 則評價

整體評分
4.7
各級評分數量
  • 89% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年12月20日

Everyone should have Tidio! I am not just saying this for no reason at all, it is a chat box that can be utilized any where you are. Even on your desktop! I had Tidio for my store last year then decided to try out the shopify inbox. However, that was a big mistake leaving Tidio as the shopify inbox is experiencing tech problems, and I was unable to communicate with my customers. Thus, I decided to give Tidio another try, and I am so grateful to be able to integrate them once again! My customer rep Martin, is amazing to work with, very knowledgable, and helpful to no end! He is so incredible, I hope he gets a raise! :) Because of his help, I am able to chat with my customers right from my desktop without a browser! How awesome is that!!?? Take the chance on Tidio, you will be happy you did, and so will your customers! Blessings, and as Always Happy Organics from HeavenAh Organics, Nia

HeavenAh Organics
美國
使用應用程式 6個月
TIDIO LLC 已回覆 2023年1月10日

Hi Nia! Thank you so much for the amazing review :) It's so great to know that you like using Tidio so far. We're also happy that Martin was so helpful, he's one of the best :) Let us know in case you need any further guidance. Chris

編輯時間:2023年7月24日

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

lil'Vistas
英國
使用應用程式 13天
2023年6月30日

I love Arek, helped me really well and wasn't annoying like other regular customer support people. You can only have 100 conversations via the chat each month. I love the multilanguage feature which is perfect for shops that sell in different languages. its a very good app in my opinion with broad customization and good customer support. It helps me with conversion rate because you can give everyone couponcode.

Vynoo
荷蘭
使用應用程式 5個月
2023年2月17日

It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team.

I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.

Momiji-uk
英國
使用應用程式 3個月
TIDIO LLC 已回覆 2023年4月6日

Hi! Thanks for the great review! Hope it is still going good!
Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!

2022年11月3日

It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.

EverythingON
多明尼加共和國
使用應用程式 3個月
TIDIO LLC 已回覆 2022年11月4日

Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris

應用程式相關資訊

發布日期

2014年7月14日

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

可與以下項目搭配使用

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

由 TIDIO LLC 建置

關於「TIDIO LLC」

平均評分 4.7 顆星

已有 9 年為 Shopify 應用程式商店開發應用程式的經驗

支援服務

傳送訊息

support@tidio.net

開發者無法直接以繁體中文提供支援。

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