整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2020年3月5日

Really helped to convert more ! totally recommend for new stores or now based stores trying to get their client's trust

Sunriseskin
英國
使用應用程式 4天
TIDIO LLC 已回覆 2020年3月10日

Fantastic, we're happy that our app helps you build trust and get more happy customers. :)

編輯時間:2020年11月22日

Awesome Idea! This app actually is pretty well done and out of all the apps we tested actually appears to perform well and seems very well made and professional. The issue is that it’s pricing is confusing and excessive. They advertised one price(which has since been removed thankfully), and then once you had the app installed you could no longer find that price only higher pricing. The pricing structure itself is somewhat confusing from inside the app. Your not really sure how to upgrade, and what exactly your getting or even paying. While the app itself seems very professional the pricing setup seems almost “scammy”. Also pricing is somewhat unreasonable as others have also stated. It doesn’t scale very realistically with a normal store. If the pricing was more reasonable, clear, and realistic this app would be a winner. Just provide reasonable pricing that doesn’t take advantage or gouge the users, realize that most Shopify users are getting nickeled and dimed to death with app addons just to make their stores function The way they should. If only there was an app that performed well, had good service and scaled reasonably with your stores success, actual tangible increase because of that app, wow now that would be something unfortunately it just doesn’t exist that we’ve found. If we are paying for something extra there should be accountability for that app to perform. As it sits now this app is decent in function but the pricing is completely unrealistic for what you actually get.

DealioStealio
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2020年11月22日

Hi, I'm really sorry to see your review. I do understand that at times, our pricing may be confusing. I'll be trying to reach out via your chat or email and help you choose the right plan.

編輯時間:2020年6月17日

The one live chat app that rules them all. This has become an essential part of my online store. Thank you Tidio!

Diligence1International
菲律賓
使用應用程式 4天
TIDIO LLC 已回覆 2020年6月18日

Thank you!
We are proud to be a part of your business :)

2018年6月12日

I've only just installed the tool for my Shopify website, but their help has been incredible! They reply back immediately! Love how the chat looks on my website, it's really clean yet you can customise it to your brand's colours.

Palaver
荷蘭
使用應用程式 4天
2016年6月4日

An excellent product. The combination of mobile apps and extensive set of features puts this app before its competitors.

Tatty 5
以色列
使用應用程式 4天
2021年4月13日

I am new to the app but have found the layout and usability incredibly easy to use. Highly recommended!

Surplus City
澳洲
使用應用程式 4天
TIDIO LLC 已回覆 2021年4月14日

Thank you for the kind recommendation :)

2016年2月19日

Very good app, highly intuitive. Runs clean and helps with conversions. I highly recommend it.

Permacharts Com
加拿大
使用應用程式 4天
2017年7月6日

This app is exactly what I was looking for! I needed a little help getting all set up but support chat was awesome and walked me through everything! 100% recommend this app!

Breguetand And Spring
美國
使用應用程式 4天
編輯時間:2019年3月21日

Great product and terrific support so far. Still new with it so I will update my review as I spend more time with it. Update. So far I would still say it is a good product. It has a good set of features and things like seeing what they are typing, incoming visitor notifications etc... are nice perks. I would suggest however if you have a somewhat busy site that if you plan on using the bots, you will have to pay $30 a month to get both the communicator package and the automation package. If you go with the Automation package you lose all the perks from the communicator package and if you go with the communicator package you only have 100 triggers to work with per month. It would be nice to have a communicator package with an upgrade option for some more money, but to make it a either this or that or pay double option I think is a little bit much. But, if you have the money, from what I have seen so far it is a nice package. Just think in the end it may be a bit much for us. I am going to stick with it for a bit though to give it a fair shot. Will update again if I have anything new.

Genex Formulas
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2019年3月21日

Thank you so much for an honest review - your thorough feedback will help other merchants. I'm sure that our app will prove its value over time and deserve a 5* overall rating! :)

2022年2月7日

Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional

OYA YOGA
法國
使用應用程式 4天
TIDIO LLC 已回覆 2022年2月7日

Thank you so much for the five stars! Glad to hear Tidio allows you to communicate with your customers with no issues!