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Great service, However, we had to uninstall as it appears that a better alternative for us was "Directly" Intelligent Automation based on the cost and effectiveness of the real-world scenario.
El programa está bien, pero no me parece bien que la opción gratuita sea tan pequeña... 100 mensajes es poquísimo, porque cuenta cada vez que alguien clica al chat, no cada vez que te hablan.
Hello! We are sorry to hear that our plans did not meet your expectations. We decided on such a quota limit because we think that it is a good starting point for Chatbots and it will allow you to estimate if you need to have more or if you would rather focus on Live Chatting. This limitation basically means that you can send an automated message to 100 unique visitors a month.
Your Live Chatting is in no way affected by this and remains unlimited and free. If you have any further questions about our product or need help in setting up your project, please let me know at m.przekop@tidio.net
Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.
Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors.
Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual.
Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website.
We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.
Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.
Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!
I adore the stuff thus far. The aesthetic is incredibly convenient and comfortable to look at. I'm grateful.
Hey! Thank you so much for your great review :) It is really great to hear that you like the aesthetic of the app! We hope that the functionality is also to your liking! Should you need any help, just let us know! Thank you for choosing Tidio!
It is a great tool but the chatbot pricing is complete unreasonable Will update to 5 stars once the pricing has been fixed
Thank you for sharing your feedback. Our Customer Satisfaction Specialist has contacted you to learn more about your concerns with our pricing, we're really sorry!
Bom Dia! Fui atendido pelo Brasileiro José, muito atencioso por sinal, me deu todo suporte necessário e superou as minhas expectativas. Adorei esse aplicativo, muito eficiente, dinâmico e ótimo designer. Estarei em breve atualizando meu pacote, vou analisar os detalhes do seu aplicativo. Só tenho agradecer!!! José és o The Best!!!!!
Great app! It does everything I need and the customer service if you have any questions is very quick.
Thank you for the awesome review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!
I love tidio! best app in the world to connect with your visitors.
I just tried it for the fist time and im blown away!
We are glad to hear we made such a good impression! We'll do our best to keep up the good work!