評價 (1,924)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年7月20日

it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey

The Splendid Store
英國
使用應用程式 大約1年
TIDIO LLC 已回覆 2021年7月20日

Thank you for the review. To ensure the highest quality we do our best to keep the prices as low as possible. We do hear your feedback, and I will make sure it's taken into consideration by our product team in the future.

2017年2月13日

Really enjoying using the app! So far so good!

Ashland Fly Shop
美國
使用應用程式 12個月
2020年2月11日

We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.

https://minimepreloved.com.au/

MiniMe Preloved - Baby and Children's Clothing
澳洲
使用應用程式 10個月
2015年11月27日

Good so far, a bit slow from time to time, great IOS app feature.

still way more to learn about it

Cycle Torch
加拿大
使用應用程式 10個月
2016年10月10日

Awesome app - you can get in touch with visitors to your store live! It is awesome interaction! I would recommend this app. Its free version is good for up to 3 conversations at a time. This is why I give it a 4 star.

Don't forget to check us out @ purevitaminstore.com

Purevitaminstore
美國
使用應用程式 9個月
2017年5月3日

I havent tried the app software as i just installed it but customer service is awesome. I hope that the software is as great as there customer service.

Pet N Kin
美國
使用應用程式 9個月
2016年5月20日

Only been using it a couple days so far, but the ease of installation, and added customer service feature, really makes me feel better about our store. The customization is also simple and thorough. As returning customers, and even new ones file in, it's gonna be interesting how they'll make use of the added feature

Shoesandapparel.net

Karizma Shoes And Apparel
美國
使用應用程式 9個月
2017年10月7日

Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.

Electric Bike Zone
美國
使用應用程式 8個月
2022年6月20日

1. I am new to them, but they have a small dynamic video to facilitate beginners to use the app. Personally, I think it is a worthwhile choice for businesses and stores.
2. when looking for help from customer service personnel, there are many buttons to choose. It seems very detailed, but as an inquirer, I may prefer to get a direct answer or solution, which makes it easier to communicate with the consultant. Even if you can solve the problem by constantly clicking the button, you still feel that it is a waste of time (this article is only for me). Fortunately, their customer service staff responded very promptly, so overall it was pretty good.
3. this item is well received!

Pandrohouse
中國
使用應用程式 8個月
TIDIO LLC 已回覆 2022年6月21日

Thank you so much for the in-depth feedback, we'll let our chatbot designers know about your comments. We try to design our chatbots to be as helpful as they can, but you can always reach out directly to our Customer Support Operators if the chatbot cannot help you. :)

編輯時間:2023年7月24日

EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.

Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.

lil'Vistas
英國
使用應用程式 7個月