評價 (1,932)

整體評分
4.6
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年11月10日

top

The One Paris
法國
使用應用程式 5天
TIDIO LLC 已回覆 2024年11月15日

Thanks a lot, we really appreciate it!

2024年5月9日

This is the app I use for my discussion with my customs it is very good and I can receive their message right at the moment that the customer is at the computer and ready to make a deal with me. I recommend it. Can you please add more options to reply using ai instead of spending my time p,ease

Galactic Night Light
墨西哥
使用應用程式 6個月
2024年5月5日

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
美國
使用應用程式 大約5年
TIDIO LLC 已回覆 2024年5月7日

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

2024年2月17日

I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!

Palmashell
美國
使用應用程式 3個月
2024年6月4日

good experience, live chat solved my issue. its a good app.

Strong Brand Social
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2024年6月11日

Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.

2023年12月18日

This app is a great tool to talk directly with your customers and really opens up the support line for them. would like to see the individual operators be open within the plan price and not have to pay extra for each operator

Vyral
美國
使用應用程式 接近2年
TIDIO LLC 已回覆 2023年12月19日

Hey there!

Thank you so much for your feedback.

We are happy to hear that Tidio is helping to enhance your Customer Support experience!

Your feedback means a lot to us, and we'd love to learn more about your needs. Please reach out at support@tidio.net so we can assist you further.

2024年3月5日

Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!

Richwoods Technology
美國
使用應用程式 7個月
TIDIO LLC 已回覆 2024年3月9日

Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.

2024年4月4日

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
愛爾蘭
使用應用程式 3個月
TIDIO LLC 已回覆 2024年4月9日

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

2024年2月22日

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
美國
使用應用程式 大約1個月
2024年2月6日

If you have any doubts about using the app, as I did, just contact support and everything will be resolved. The app is great once AI Chatbots are optimized.

Little Sofie
英國
使用應用程式 7個月