評價 (1,925)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年1月10日

Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!

Java Sunrise Coffee
澳洲
使用應用程式 9個月
編輯時間:2024年5月30日

I had a bad experience with Tidio. Lost days to try to solve email forwarding and domain problem not completely solved so at the end I give up! The guys from the customer service are nice I think a "customer service app" should have personnel from customer support available 24/7. Lucky that store was not running yet!
Sorry guys, tell the owner/s to invest some more on improving this app which could be a nice app!

ThumBlast
義大利
使用應用程式 2個月
2024年1月30日

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Oriental Design & Gift
英國
使用應用程式 6個月
2024年1月19日

Very confusing app. I linked it to my shopify store the first time, but the appearance was not what I had set and saved. I cleared cache and cookies, but the issue was still there. I had to completely delete it from the store and delete tidio account.

I created a new one, tried linking it to my store and it doesn't link! I have tidio app installed in my store and it is turned on, but in the app itself it says it is not linked.

Aside from that, chatting is available in the free version. Every time I open the app or click anything it shows me that huge pop up asking to upgrade. It is annoying.

Lil Lou Treasures
加拿大
使用應用程式 3個月
TIDIO LLC 已回覆 2024年1月20日

Thank you for your review!

I am really sorry that you had so much trouble since the beginning!

The issues that you described can be easily fixed - therefore I have followed up with an email to help you fix them. Let's try together!

Adam from Tidio

2024年6月24日

Carlos helped me, great work! Very fast and easy communication!

Mr. Unbreakable
德國
使用應用程式 42分鐘
TIDIO LLC 已回覆 2024年6月26日

Hi there, thank you so much for the review! I'll make sure to pass it to Carlos, he is a true gem!

2024年2月1日

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

I Love Happy Cats
比利時
使用應用程式 7天
2024年2月5日

This would be a great app if the plans and pricing were executed correctly. I have a 50 lyro limit (which i paid for on three separate sites). At the end of every month they claim I have gone over this limit, even though i have not. I go back and count up all the conversations and i'm never actually over the limit yet they suspend service anyways. Customer service is unhelpful and combative when trying to discuss this. I would not utilize their service until they develop a better approach to doing business in general.

Just Chair Mats
美國
使用應用程式 3個月
2024年1月11日

It's easy to use, has a beautiful structure and cross-platform integrations! I recommend!

Reino Moda
巴西
使用應用程式 6個月
編輯時間:2024年1月6日

Way Way Way too Expensive and does not work well. You need about $500/mo to run this app. I spent 50 hours setting up the app on the trial. Then, when I chose a plan, it said 250 conversations for $59 per month. But then only AFTER I subscribed, did the system tell me that I also had to subscribe to 3 other apps in order for it to operate. This is misleading at best. we will uninstall and use another app. Support was useless.

GoKarts USA®
美國
使用應用程式 大約1個月
2024年1月17日

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Display Wizard
英國
使用應用程式 7個月