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The user interface is elegant and, as you might expect, their live chat customer service helped me with set-up. Quick and easy. We're using the free version and it's the best live chat experience I've seen.
Check out by your self the magic tidio chat can do. great app and highly recomanded.
We switched from tidio back to another more expensive solution. But after a few months we noticed that less people used the chat so we switched back to tidio. We ran into some problems when they updated the interface (it was loading 2 times, both the new and the old interface due to the re-install). Contacted Tidio, and it was solved within 2 minutes. Great customer service, great app!
Easy to use, great features, and best of all, I have made sales by guiding the customer, through the chat.
This app is great, and the free version works fine. The customer service is good as well. Once my sales hit a certain point, I'm going to upgrade to their paid service.
I highly recommend this app! It solves you customer service problems.
I started using Tidio Chat a week ago for my website and I can say I'm so excited to find out about it. It's so convenient, it allows my customers to message me 24/7, I get to fix problems and answer their questions easily and quickly. I also like the fact that it tells me how many visitors from which countries are on my website, and on what page. I downloaded both the app for mac and my iPhone and both works perfectly.
Great Job Tidio Team!
I love this app. The chatbots have been great for conversions so 5 stars. Support is also quick helpful and efficient
Thank you so much!
一点都不好用
Thank you for the review. I'm sorry you had a negative experience with Tidio. Please reach out to us at support@tidio.net, we will do our best to assist you with your case and offer a solution.
Really great app. Makes chatting with customers so easy. We would highly recommend.
One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.