評價 (1,926)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2019年9月3日

I love this app. The chatbots have been great for conversions so 5 stars. Support is also quick helpful and efficient

Art Space
紐西蘭
使用應用程式 9個月
TIDIO LLC 已回覆 2019年9月16日

Thank you so much!

2023年8月9日

Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.

Gussi
美國
使用應用程式 9個月
TIDIO LLC 已回覆 2023年8月11日

Thanks so much for sharing your experience with us. We are glad to hear you like using Tidio and you know you can always count on us to help!

2016年8月19日

Really great app. Makes chatting with customers so easy. We would highly recommend.

Greatrads
英國
使用應用程式 9個月
編輯時間:2014年12月20日

One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.

Aksarben Wireless
美國
使用應用程式 9個月
2017年10月11日

Brilliant customer service and support on all functions.

Vegan Nutrition Store
英國
使用應用程式 9個月
編輯時間:2015年5月27日

We've been using Tidio Chat for 8 months now and have been extremely impressed. On the first day of installing it we upsold a customer by £100. We knew then we had to upgrade to PRO because this is an invaluable app which works. We speak to many customers a day using it, persuading prospects to purchase. Just having it on the website creates an element of trust - a human name and face to the brand. This is a great app which is constantly updating with new features being added. We had a slight glitch once but the Tidio team was easy to get hold of and solved the problem in minutes. App support is a must and these guys would get an A*! Great application which is a must for any online store. Yay Tidio :)

Celebrity Inspired
英國
使用應用程式 9個月
2016年3月10日

Excellent professional service. Really helpful if you ever need to contact them . Good value for money. Cant fault them!

M Doors
英國
使用應用程式 9個月
2019年2月28日

This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better help desk than that! Highly recommended :)

Kreative Hedgehog
英國
使用應用程式 9個月
2018年2月8日

very helpful. thank you for responding so fast.

Thebabycornerburbank
美國
使用應用程式 9個月
2023年9月18日

Foremost we have a multi language shop and we want at least the chat widget and the bot texts to appear at least in 9 languages. A lot of work to set up, but Tidio can make it happen. Recently installed Tidio on a 2nd shopify store where before I installed Tidio, the native Shopify chat app was blocking the whole screen on mobile, so if customers left a message, they could not go back to the website, with Tidio absolute not the case, works smoothly. Now I have access to the chat communications from 2 websites in 1 app. and our facebook and instagram accounts are connected as well, so overall extremely happy how Tidio performs.

Barista och Espresso
瑞典
使用應用程式 9個月
TIDIO LLC 已回覆 2023年9月25日

Thanks for the review! I'm really happy to hear Tidio meets your expectations and the available solutions allowed you to achieve your exact setup needs!