Tidio Live Chat & AI Chatbots , 1,850 則評價
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Jakub was very helpful with upgrading our account as our business is growing! The welcome discount code has helped conversions of new visitors to our site.
Best chatbot I have used. For someone who is unemployed, this has helped me a lot.
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
Efficient and effective. This service was very helpful and got me the answer I needed right away! Great job.
Thanks so much for sharing your experience with us. We are glad to hear you like using Tidio and you know you can always count on us to help!
I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.
We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.
Great little addition to our business. Very easy to setup. The customer support is pretty awesome. Easy to use interface and setup. No complaints over here,
Thank you for sharing a review of your recent experience. Our support team is committed to providing high-quality customer service, and we’re thrilled to hear that we are doing a good job!
I'm still early using Tidio but so far it has been great. They also reset my chatbot quota because I ended up triggering a ton with my own testing.
We appreciate your feedback and are delighted to know you enjoyed Tidio so far!
Absolutely love this app! I have a small store so for a beginner it's amazing that I can find apps like this that offer a free plan, not to mention it is extremely helpful to boost your sales! Customer support is extremely friendly and helpful as well.
I HAVE JUST STARTED BUT IT'S GREAT
EDIT: The guys at Tidio have kindly help put in place a block for all the countries that have been spamming. This has worked a charm.
Installed the app and has been working absolutely fine - no complaints at all. Unfortunately, within minutes, i was being spammed by countless dodgy marketers (90% from Nigeria) and there was no way for me to stop or block the country from messaging me. I was constantly having to "ban" each user, which became tedious and a huge waste of my time. I chatted to the support staff at Tidio and they told me they had no plans in place to prevent this kind of spam. This has, in turn, made an incredibly good app unusable for me. Hopefully the dev team will look into a way to stop this kind of spam so that we can use the app as it should be.