整體評分
4.6
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2017年10月3日

Fantastic and responsive support, great to use on web, desktop or even on mobile app. The automation really comes in handy to provide a more engaging experience for our customers!

Love it!
ReflectionsOrganics.com

Reflections Organics
新加坡
使用應用程式 4個月
2022年1月27日

Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)

My Brick Wall
英國
使用應用程式 4個月
TIDIO LLC 已回覆 2022年1月27日

That's such valuable feedback, thank you very much! We hope you enjoy all the new features we plan to add as much as the ones we already offer!

2019年11月21日

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

JuvaBun
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2020年1月9日

Thank you so much!

2021年7月28日

features 4 different levels of business & good free services on basic. Customer support very helpful

House of Qualitas
英國
使用應用程式 4個月
TIDIO LLC 已回覆 2021年7月29日

This is exactly what we are going for. Thank you for the review! :)

2022年9月29日

A simpler and more effective way to reach your clients! Its a bit pricey, but you definitely get a lot of value from this service without a doubt in my mind!

Pokemon Breakers
加拿大
使用應用程式 4個月
TIDIO LLC 已回覆 2022年9月29日

Hi there! Thank you so much for the kind review :) We're glad to hear that you like the app so far. Chris

2022年1月25日

Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio

Marblenia
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2022年1月25日

Oh, wow! Thank you so much for the top rating! We greatly appreciate it. :)

2021年8月4日

Very helpful and friendly customer service, highly recommended! Would be great if it were priced slightly cheaper though. But all in all still 5 stars!

VYTAMAX
新加坡
使用應用程式 4個月
TIDIO LLC 已回覆 2021年8月5日

We appreciate your feedback and the review :)

編輯時間:2016年11月24日

working great. so glad I found this app! super easy to navigate and their customer service is also very helpful.

Port213
美國
使用應用程式 4個月
編輯時間:2020年11月22日

Awesome Idea! This app actually is pretty well done and out of all the apps we tested actually appears to perform well and seems very well made and professional. The issue is that it’s pricing is confusing and excessive. They advertised one price(which has since been removed thankfully), and then once you had the app installed you could no longer find that price only higher pricing. The pricing structure itself is somewhat confusing from inside the app. Your not really sure how to upgrade, and what exactly your getting or even paying. While the app itself seems very professional the pricing setup seems almost “scammy”. Also pricing is somewhat unreasonable as others have also stated. It doesn’t scale very realistically with a normal store. If the pricing was more reasonable, clear, and realistic this app would be a winner. Just provide reasonable pricing that doesn’t take advantage or gouge the users, realize that most Shopify users are getting nickeled and dimed to death with app addons just to make their stores function The way they should. If only there was an app that performed well, had good service and scaled reasonably with your stores success, actual tangible increase because of that app, wow now that would be something unfortunately it just doesn’t exist that we’ve found. If we are paying for something extra there should be accountability for that app to perform. As it sits now this app is decent in function but the pricing is completely unrealistic for what you actually get.

DealioStealio
美國
使用應用程式 4個月
TIDIO LLC 已回覆 2020年11月22日

Hi, I'm really sorry to see your review. I do understand that at times, our pricing may be confusing. I'll be trying to reach out via your chat or email and help you choose the right plan.

2017年1月19日

Best app i have used , works great on mobile also

Model Heli Services
愛爾蘭
使用應用程式 4個月