配图图库
客户体验平台，提供实时聊天、Lyro AI聊天机器人、工单系统等功能
Tidio是一个客户体验平台，使在线商店能够提供卓越的客户服务，并将被动访客转化为活跃买家。它拥有现成的销售和支持聊天机器人，可以增加收入，并立即回答客户最常见的问题。将所有客户消息集中管理，使Tidio成为一个简单但强大的帮助台解决方案。借助专门的Shopify功能，它更加高效！
- 通过实时聊天与访客交谈——快速解决问题并主动销售
- 与我们的Lyro AI机器人一起工作，自动解决客户问题
- 在聊天中预览购物车、查看订单历史并推荐产品
- 几秒钟内将Tidio添加到您的Shopify商店——只需点击添加应用
- 通过简单的工单系统管理和解决客户请求
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语， 德语， 法语， 意大利语， 葡萄牙语（巴西），以及 西班牙语
这款应用未翻译成简体中文
适配以下产品：
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me定价
Free
免费
- 实时聊天 - 与50个用户对话
- 流程：每月最多100个访客
- 工单系统
- 移动应用
- 社交媒体集成
Customer Service
$29 /月
或 $290/年（可节省 17%）
100次对话$29，250 - 1000次对话$59
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持（24/5）
7 天免费试用
Flows
$29 /月
或 $290/年（可节省 17%）
最多可达4万访客。随着增长升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 可视化聊天机器人构建器
- 无Tidio品牌（附加功能）
- 实时聊天支持（24/5）
7 天免费试用
Lyro AI Chatbot
$39 /月
或 $390/年（可节省 17%）
最多可达200次Lyro对话。随着增长升级。
- 所有免费计划功能
- 网站抓取器
- Lyro任务
- 原生Shopify操作
- 无Tidio品牌（附加功能）
- 实时聊天支持（24/5）
7 天免费试用
评论 (1,932)
Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A sleazy way to do business. 0/10 WOULD NOT RECOMMEND.
UPDATE : We reached out previously about why we were getting the scare-tactic "services stopped working" emails and were not told then that we could optimize our "subscription so you can focus solely on chat." Nope. We just kept receiving them. This is too little, too late. Your scare-tactic upselling is is the reason that we cancelled and NO WAY are we going back, this is much too little much too late. Beware of this from the start if you use this app.
I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, your flows were triggering for every visitor, which quickly consumed your quota. By fine-tuning these flows or disabling them for your store, this issue can be resolved. Someone from our team is already reaching out to help you.
Olek - Tidio
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
支持
TIDIO LLC 可以回答您关于 Tidio Live Chat & AI Chatbots 的任何问题。
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