Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Højdepunkter
Populær blandt virksomheder i USA
Fungerer sammen med de nyeste temaer
Bedømmelse
4,7 (1.903)
Udvikler
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! mere
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Populær blandt virksomheder i USA
Fungerer sammen med de nyeste temaer

Sprog

Engelsk, Tysk, Fransk, Italiensk, Portugisisk (Brasilien), og Spansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me

Kategorier

Beskeder i realtid

Chatbotter med kunstig intelligens, Livechat, Chat via mail, Videoopkald, Sociale medier, Filuploads, Flere sprog, Pushmeddelelser, Agentanalyser

Automatiske svar

Gendannelse af indkøbskurv, Rabatter, Ofte stillede spørgsmål, Hilsner, Hurtige svar, Mersalg, Spørgeundersøgelser

Tilpasning

Farve og skrifttype, Emojis og klistermærker, Chatvindue, Åbningstider, Velkomsthilsner, Chatknapper, Tagging, Chattildeling, Chatflows, Agentavatar

Kanaler

Mail, Livechat, Chatbot, Sociale medier, Selvbetjening, Kontaktformular, Ofte stillede spørgsmål

Automatisering af workflows

Besvar automatisk, Svarskabeloner, AI-svar, Ticketing, Samlet indbakke, Tildel automatisk, Regelbaserede udløsere, Tagging, Spamregistrering, Kundenotifikationer, Feedbackundersøgelser, Flere sprog, Analyser, Rapporter

Priser

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 om måneden

eller $290 om året, og spar 17 %

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7-dages gratis prøveperiode

Flows

$29 om måneden

eller $290 om året, og spar 17 %

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7-dages gratis prøveperiode

Lyro AI Chatbot

$39 om måneden

eller $390 om året, og spar 17 %

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (1.903)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
1. september 2024

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective
New Zealand
Cirka 5 år bruger appen
TIDIO LLC svarede 2. september 2024

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

6. september 2024

the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.

Kaabo USA Electric Scooter
USA
Mere end et år bruger appen
15. juli 2024

Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!

Luxa Nutrition
USA
8 måneder bruger appen
TIDIO LLC svarede 17. juli 2024

Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)

9. august 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Litheli EU
Tyskland
Cirka en måned bruger appen
TIDIO LLC svarede 11. august 2024

Thank you for this amazing review! Arek is truly a gem!

11. september 2024

Really effective support in my case with a very fast response time.

The Serene Cat
Schweiz
Cirka en måned bruger appen

Support

TIDIO LLC kan besvare dine spørgsmål vedrørende Tidio Live Chat & AI Chatbots.

Udvikler

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Lanceret

14. juli 2014

Flere apps som denne

4,3 ud af 5 stjerner 701 anmeldelser i alt Mulighed for gratis prøveperiode
Support gjort enkelt og skalerbart.
5,0 ud af 5 stjerner 283 anmeldelser i alt Gratis abonnement tilgængeligt
Live chat-app. Live chat helpdesk-indbakke til kundesupport
4,9 ud af 5 stjerner 764 anmeldelser i alt Gratis abonnement tilgængeligt
Omnikanal support med Helpdesk, FAQ, på tværs af FB, Ins, WhatsApp

Vil du tilføje en app?

Prøv Shopify gratis i 3 dage