Tidio Live Chat & AI Chatbots
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Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Lancement
14 juillet 2014
Langues
anglais, allemand, français, italien, portugais (Brésil), et espagnol
Catégories
Fonctionne avec
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meTarification
Free
Gratuite
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / mois
ou $290/an et économisez 17 %
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Essai gratuit de 7 jours
Flows
$29 / mois
ou $290/an et économisez 17 %
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Essai gratuit de 7 jours
Lyro AI Chatbot
$39 / mois
ou $390/an et économisez 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Essai gratuit de 7 jours
Free
Gratuite
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / mois
ou $290/an et économisez 17 %
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Essai gratuit de 7 jours
Flows
$29 / mois
ou $290/an et économisez 17 %
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Essai gratuit de 7 jours
Lyro AI Chatbot
$39 / mois
ou $390/an et économisez 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Essai gratuit de 7 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (1 868)
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
Thank you for the review, we're sorry to hear that you consider our app that way. If there is anything you would like us to assist you with, please reach out to us at support@tidio.net or reply to the email we sent from that address. We'll do our best to clarify any doubts you may have regarding Tidio functions.
更新之后跟屎一样
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
Assistance
TIDIO LLC peut répondre à toutes vos questions concernant Tidio Live Chat & AI Chatbots.
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