Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

無料プランあり
評価 (4.6)
レビュー
開発者

ハイライト

あなたのストアのようなビジネスに人気
  • アメリカに拠点
あなたのビジネス向けの設計
  • 最新テーマに対応

このアプリについて

公開日

2014年7月14日

言語

英語、 ドイツ語、 フランス語、 イタリア語、 ポルトガル語 (ブラジル)、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! さらに表示する
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

価格設定

Free

無料

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

または$290/年で17%お得

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /月

または$290/年で17%お得

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /月

または$390/年で17%お得

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Free

無料

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

または$290/年で17%お得

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /月

または$290/年で17%お得

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /月

または$390/年で17%お得

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

1,858件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2024年2月27日

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
アルバニア
アプリの使用期間:6ヶ月
TIDIO LLCが返信しました 2024年2月29日

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

2024年5月5日

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
アメリカ合衆国
アプリの使用期間:約5年
TIDIO LLCが返信しました 2024年5月7日

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

2024年4月10日

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
アメリカ合衆国
アプリの使用期間:9日
TIDIO LLCが返信しました 2024年4月15日

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

2024年4月4日

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
アイルランド
アプリの使用期間:約1ヶ月
TIDIO LLCが返信しました 2024年4月9日

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

2024年2月22日

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
アメリカ合衆国
アプリの使用期間:約1ヶ月

このアプリについて

公開日

2014年7月14日

言語

英語、 ドイツ語、 フランス語、 イタリア語、 ポルトガル語 (ブラジル)、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

開発者:TIDIO LLC

TIDIO LLCの詳細情報

平均評価:4.6

Shopify App Store向けのアプリ構築経験:10年

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

サポート

メッセージを送信

support@tidio.net

この開発者は日本語での直接的なサポートを提供していません。

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