Tidio Live Chat & AI Chatbots

Name: Tidio Live Chat & AI Chatbots
Brand: TIDIO LLC
Rating: 4.6 (1853 reviews)

Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.

Vurdering (4,6)

Omtaler

1 853

Utvikler

TIDIO LLC

Se demobutikk

Automatically solve customer questions with Tidio's AI, Lyro

Manage and resolve requests with a simple live chat and helpdesk

Get more loyal customers with sales and support automation

Connect your Instagram, Messenger, Live chat, and email inboxes

Høydepunkter

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Basert i USA

Utviklet for din bedrift

Fungerer med de nyeste temaene

Om denne appen

Lansert

14. juli 2014

Språk

Engelsk, Tysk, Fransk, Italiensk, Portugisisk (Brasil), og Spansk

Denne appen er ikke oversatt til Norsk (bokmål)

Kategorier

Chat , Administrasjon av støtteforespørsler

Fungerer med

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Talk to your visitors on live chat – quickly solve problems and sell proactively
Work alongside our Lyro AI bot to automatically solve your customers' questions
Preview carts, check order history, and recommend products directly in the chat
Add Tidio to your Shopify store in seconds – just click Add App
Manage and resolve customers' requests with a simple ticketing system

Priser

Free

Gratis

Live Chat - conversations with 50 users
Chatbots: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 / måned

eller $290/år og spar 17 %

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

7-dagers gratis prøveperiode

Flows

$29 / måned

eller $290/år og spar 17 %

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

7-dagers gratis prøveperiode

Lyro AI Chatbot

$39 / måned

eller $390/år og spar 17 %

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

7-dagers gratis prøveperiode

Free

Gratis

Live Chat - conversations with 50 users
Chatbots: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 / måned

eller $290/år og spar 17 %

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

7-dagers gratis prøveperiode

Flows

$29 / måned

eller $290/år og spar 17 %

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

7-dagers gratis prøveperiode

Lyro AI Chatbot

$39 / måned

eller $390/år og spar 17 %

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

1 853 vurderinger

Samlet vurdering

4,6

Antall per vurderingsnivå

88 % av vurderingene er 5 stjerner
1,6k
6 % av vurderingene er 4 stjerner
109
1 % av vurderingene er 3 stjerner
23
2 % av vurderingene er 2 stjerner
29
3 % av vurderingene er 1 stjerner
57

5. mai 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room

USA

Rundt 5 år bruker appen

TIDIO LLC svarte 7. mai 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

10. april 2024

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel

USA

9 dager bruker appen

TIDIO LLC svarte 15. april 2024

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

4. april 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs

Irland

Rundt 1 måned bruker appen

TIDIO LLC svarte 9. april 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

12. mars 2024

This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.

Wonders Emporium Pet Shop

USA

5 dager bruker appen

TIDIO LLC svarte 13. mars 2024

Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us!

Best, Olek - Tidio