Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Prijs
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Werkt met de nieuwste thema's
Beoordeling
4,6 (1.866)
Ontwikkelaar
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! meer
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

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Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Werkt met de nieuwste thema's

Geïntroduceerd

14 juli 2014

Talen

Engels, Duits, Frans, Italiaans, Portugees (Brazilië), en Spaans

Deze app is niet vertaald in het Nederlands

Categorieën

Werkt met

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Prijs

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /maand

of $290/jaar en bespaar 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Flows

$29 /maand

of $290/jaar en bespaar 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Lyro AI Chatbot

$39 /maand

of $390/jaar en bespaar 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /maand

of $290/jaar en bespaar 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Flows

$29 /maand

of $290/jaar en bespaar 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

Lyro AI Chatbot

$39 /maand

of $390/jaar en bespaar 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Gratis proefperiode van 7 dagen

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Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (1.866)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 28 mei 2024

I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
TIDIO LLC heeft geantwoord 15 april 2024

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

5 mei 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
TIDIO LLC heeft geantwoord 7 mei 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

27 februari 2024

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
Albanië
6 maanden gebruiken de app
TIDIO LLC heeft geantwoord 29 februari 2024

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

5 juni 2024

Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.

White Lily Couture
Australië
2 maanden gebruiken de app
TIDIO LLC heeft geantwoord 11 juni 2024

Thank you! We're doing our best to be always there to assist our customers :)

4 april 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
Ierland
3 maanden gebruiken de app
TIDIO LLC heeft geantwoord 9 april 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

Ondersteuning

TIDIO LLC kan al je vragen beantwoorden over Tidio Live Chat & AI Chatbots.

Ontwikkelaar

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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