Tidio Live Chat & AI Chatbots
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Destaques
-
Localização: Estados Unidos
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Compatível com os temas mais recentes
Sobre o app
Lançado
14 de julho de 2014
Idiomas
inglês, alemão, francês, italiano, português (Brasil) e espanhol
Categorias
Chat , Gerenciamento de tíquetes de atendimentoFunciona com
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meCustomer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
Contém texto sem tradução
Preços
Free
Grátis
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /mês
ou $290/ano (economia de 17%)
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Flows
$29 /mês
ou $290/ano (economia de 17%)
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Lyro AI Chatbot
$39 /mês
ou $390/ano (economia de 17%)
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Free
Grátis
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /mês
ou $290/ano (economia de 17%)
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Flows
$29 /mês
ou $290/ano (economia de 17%)
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Lyro AI Chatbot
$39 /mês
ou $390/ano (economia de 17%)
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
1.857 avaliações
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.
If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!
I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.
Sobre o app
Lançado
14 de julho de 2014
Idiomas
inglês, alemão, francês, italiano, português (Brasil) e espanhol
Categorias
Chat , Gerenciamento de tíquetes de atendimentoFunciona com
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meDesenvolvido por TIDIO LLC
Sobre TIDIO LLC
Avaliação média: 4,6
Constrói apps para a App Store da Shopify há 10 anos
149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US
Atendimento
Envie uma mensagemsupport@tidio.net
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
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