Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Populär bland företag i USA
Fungerar med de senaste temana
Betyg
4,6 (1 930)
Utvecklare
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer ... mer
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Populär bland företag i USA
Fungerar med de senaste temana

Språk

engelska, tyska, franska, italienska, portugisiska (brasiliansk portugisiska), och spanska

Denna app finns inte översatt till svenska

Fungerar med

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

Priser

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /månad

eller $290/år och spara 17 %

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Prova gratis i 7 dagar

Flows

$29 /månad

eller $290/år och spara 17 %

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratis i 7 dagar

Lyro AI Chatbot

$39 /månad

eller $390/år och spara 17 %

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratis i 7 dagar

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Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (1 930)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
30 januari 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Performance Vet Supply
USA
Nästan 2 år användning av appen
TIDIO LLC svarade 14 februari 2025

Thank you so much for your kind words!

7 februari 2025

I have consistently encountered issues with the system:

If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.

Spell check and grammar check do not work.

Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook ...

Carbon Factory
Storbritannien
9 månader användning av appen
Redigerat 25 november 2024

Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A ...

DOG & CO.
USA
Mer än 4 år användning av appen
TIDIO LLC svarade 25 november 2024

I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, ...

29 januari 2025

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
USA
Mer än 5 år användning av appen
TIDIO LLC svarade 11 februari 2025

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools ...

12 december 2024

Works great, glitches sometimes but its fine. It is extremely user friendly

LEVIDE
USA
Ungefär ett år användning av appen
TIDIO LLC svarade 17 december 2024

Thank you so much for this feedback!

Support

Support på appen tillhandahålls av TIDIO LLC.

Eller besök deras supportportal

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Utvecklare

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Lansering

14 juli 2014

Fler appar som den här

4,2 av 5 stjärnor 712 recensioner totalt Gratis testversion tillgänglig
Lös supportförfrågningar omedelbart och väx ditt företag.
4,9 av 5 stjärnor 804 recensioner totalt Gratisplan tillgänglig
Convert with helpdesk,help center, Email inbox,WhatsApp,FB,Ins
5,0 av 5 stjärnor 359 recensioner totalt Gratisplan tillgänglig
Ge support via livechatt, FAQ, WhatsApp-inkorg och chattknappar

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