亮点
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位于美国
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适用于最新模板
客户体验平台,包括实时聊天、Lyro AI聊天机器人、工单、电子邮件营销等
Tidio 是一个客户体验平台,使在线商店能够提供卓越的客户服务,并将被动访问者转变为积极购买者。它拥有即用型的销售和支持聊天机器人,可以增加收入,并立即回答客户的常见问题。在一个地方管理所有客户消息使 Tidio 成为您团队的一个简单而强大的帮助台解决方案。有了专门的Shopify功能,它更加高效!
- 与访客进行实时聊天 - 快速解决问题并主动销售
- 与我们的 Lyro AI 机器人一起工作,自动解决客户的问题
- 预览购物车,检查订单历史,并直接在聊天中推荐产品
- 在几秒钟内将 Tidio 添加到您的 Shopify 商店 - 只需点击添加应用
- 通过简单的工单系统管理和解决客户的请求
包含自动翻译的文本
定价
免费
免费
- 实时聊天 - 与50位用户对话
- 流程:每月最多100位访客
- 工单
- 移动应用
- 社交媒体集成
客户服务
$29 /月
或 $290/年(可节省 17%)
100次对话需29美元,250至1000次对话需59美元
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持(24/5)
流程
$29 /月
或 $290/年(可节省 17%)
最多可达4万名访客。随着您的成长而升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 视觉聊天机器人构建器
- 无 Tidio 品牌(附加)
- 实时聊天支持(24/5)
Lyro AI 聊天机器人
$39 /月
或 $390/年(可节省 17%)
最多可达200次 Lyro 对话。随着您的成长而升级。
- 所有免费计划功能
- 网站抓取器
- Lyro 任务
- 原生 Shopify 动作
- 无 Tidio 品牌(附加)
- 实时聊天支持(24/5)
免费
免费
- 实时聊天 - 与50位用户对话
- 流程:每月最多100位访客
- 工单
- 移动应用
- 社交媒体集成
客户服务
$29 /月
或 $290/年(可节省 17%)
100次对话需29美元,250至1000次对话需59美元
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持(24/5)
流程
$29 /月
或 $290/年(可节省 17%)
最多可达4万名访客。随着您的成长而升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 视觉聊天机器人构建器
- 无 Tidio 品牌(附加)
- 实时聊天支持(24/5)
Lyro AI 聊天机器人
$39 /月
或 $390/年(可节省 17%)
最多可达200次 Lyro 对话。随着您的成长而升级。
- 所有免费计划功能
- 网站抓取器
- Lyro 任务
- 原生 Shopify 动作
- 无 Tidio 品牌(附加)
- 实时聊天支持(24/5)
1,857 条评论
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.
If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!
I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.