亮点
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位于美国
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适用于最新模板
客户体验平台,包含实时聊天、Lyro AI聊天机器人、工单系统、电子邮件营销等功能
Tidio是一个客户体验平台,使在线商店能够提供优秀的客户服务,并将被动访客转化为活跃买家。它具有即用的销售和支持聊天机器人,可以增加收入,并立即回答您的客户最常见的问题。在一个地方管理所有的客户消息,使Tidio成为您团队的简单而强大的帮助台解决方案。有了专门的Shopify功能,它甚至更有效!
- 通过实时聊天与您的访客交谈 - 快速解决问题并主动销售
- 与我们的Lyro AI机器人一起工作,自动解决您的客户的问题
- 预览购物车,查看订单历史,并直接在聊天中推荐产品
- 将Tidio添加到您的Shopify商店只需几秒钟 - 只需点击添加应用程序
- 使用简单的工单系统管理和解决客户的请求
包含自动翻译的文本
定价
免费
免费
- 实时聊天 - 与50个用户的对话
- 流程:每月最多100个访客
- 工单系统
- 移动应用
- 社交媒体集成
客户服务
$29 /月
或 $290/年(可节省 17%)
100次对话29美元,250 - 1000次对话59美元
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持(24/5)
流程
$29 /月
或 $290/年(可节省 17%)
最多可达40k访客。随着您的成长进行升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 可视化聊天机器人构建器
- 无Tidio品牌(附加)
- 实时聊天支持(24/5)
Lyro AI聊天机器人
$39 /月
或 $390/年(可节省 17%)
最多可达200次Lyro对话。随着您的成长进行升级。
- 所有免费计划功能
- 网站抓取器
- Lyro任务
- 原生Shopify操作
- 无Tidio品牌(附加)
- 实时聊天支持(24/5)
免费
免费
- 实时聊天 - 与50个用户的对话
- 流程:每月最多100个访客
- 工单系统
- 移动应用
- 社交媒体集成
客户服务
$29 /月
或 $290/年(可节省 17%)
100次对话29美元,250 - 1000次对话59美元
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持(24/5)
流程
$29 /月
或 $290/年(可节省 17%)
最多可达40k访客。随着您的成长进行升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 可视化聊天机器人构建器
- 无Tidio品牌(附加)
- 实时聊天支持(24/5)
Lyro AI聊天机器人
$39 /月
或 $390/年(可节省 17%)
最多可达200次Lyro对话。随着您的成长进行升级。
- 所有免费计划功能
- 网站抓取器
- Lyro任务
- 原生Shopify操作
- 无Tidio品牌(附加)
- 实时聊天支持(24/5)
1,856 条评论
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.
Thank you for your feedback!
It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.
If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.
If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.