Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify 应用洞察
  • 深受美国商家喜爱

提供免费套餐。 可能收取其他费用。

应用亮点

  • 最新技术:适用于最新模板

键值分区

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

应用详细信息

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

推出日期

集成对象

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

推出日期

集成对象

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

Free

免费

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$19/月

或按 $15.83/月的价格每年一次性收取 $190

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$39/月

或按 $32.50/月的价格每年一次性收取 $390

  • All Free plan features
  • Chatbots - conversations with 40,000 users
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

* 所有费用均以USD结算。
** 定期费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

评论

4.8 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星

评论列表

评论筛选和排序

  • Pokemon Breakers

    地点 加拿大
    使用应用的时间 5 天

    A simpler and more effective way to reach your clients! Its a bit pricey, but you definitely get a lot of value from this service without a doubt in my mind!

    开发人员回复
    2022年9月29日

    Hi there! Thank you so much for the kind review :) We're glad to hear that you like the app so far. Chris

  • Berwyn Betty's Bath & Body Shop

    地点 美国
    使用应用的时间 8 天

    The Tidio product is overall pretty good and we are happy with one day into it. However, prospective buyers should be aware that part of the offering that is promised under the Communicator Plan (the feature "view customer profile") is listed as available. But when a user clicks on this feature after licensing the use of the Communicator Plan at $20/month, the product displays a message "You will need Communicator Plan add-on to view Customer Profile". I queried support and they said it is not yet available so clearly that is misinformation, purposeful or otherwise. I suggested to their representative that this message should either be a 'coming soon' or not be displayed as part of Communicator Plan since it is not available currently under the plan and is misleading ... at best. Since the Communicator Plan is 1/3 of our subscription fee, I can only give Tidio a 3 of 5 at this time as a result of this misinformation. Which is sad because the actual product seems to work but if the information is inaccurate, that's a pretty big deal. Hopefully they will address this published misinformation regarding existing features of Communicator Plan and I can enthusiastically update this review to a 5 star at that time.

    开发人员回复
    2022年9月29日

    Hi there! Thank you for taking the time and leaving your feedback, and apologies for the misunderstanding. We appreciate it and we will do our best to improve Tidio in the future, so that it can become a 5 star app for you :) Let us know if you need any further assistance. Chris

  • SQUAREAT

    地点 美国
    使用应用的时间 大约 2 个月

    They are super fast and resolve any issue you have super quickly. I highly recommend this app to everyone

    开发人员回复
    2022年9月27日

    Hi there! Thank you so much for the kind review and for your recommendation :) Chris

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