相关类别

Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify 应用洞察
  • 深受美国商家喜爱

提供免费套餐。 可能收取其他费用。

应用亮点

  • 最新技术:适用最新模板

键值分区

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

应用详细信息

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

推出日期

集成对象

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

推出日期

集成对象

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

定价

Free

免费

  • Live chat
  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$19/月

Additional operator seat €19 per month/each.

  • 1 chat operator inc.
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Access permissions
  • Visitors' profiles' notes

Chatbots Plan

$49/月

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* 所有费用均以USD结算。
** 定期费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

评论

4.8 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星

评论列表

评论筛选和排序

  • NutriVita

    地点 美国
    使用应用的时间 大约 1 个月

    Unfortunately app was very confusing to setup. Since i already done the the free trial couple years ago i decided to pay the full plan, almost $50 dollars /month. I wanted to start a new chat, from zero but customer support was confusing. different answers every time i talked to someone. so i decided to cancel and because the app didnt have features i needed and was confusing, so i had to cancel it. Dominika from customer support promised me that I was going to receive full refund (tried to make the app work for 5 days and no success). Its been over 2 months , sent her few emails and no response. I will have to call my credit card to get money back, unfortunately i do not recommend this app to anyone.

    开发人员回复
    2022年8月4日

    I'm so sorry to hear about it. Please let us look at it again with our team. We will reach out to you via email shortly with a clear action plan to fix this.
    My sincere apologies - Olek - Head of Customer Service.

  • blissroze

    地点 美国
    使用应用的时间 大约 3 小时

    My store is just getting started but I used the chat to better understand the workings of the application. The operator, Anna, was extremely knowledgeable about how things were supposed to be setup and the best way to accomplish that. I was extremely satisfied with her instructions and advice!

  • ALTO

    地点 法国
    使用应用的时间 大约 1 小时

    C'est incroyable, merci beaucoup pour cette application !
    En espérant qu'à la fin de ma période d'essai de 7 jours, je garde quelques fonctions que j'ai actuellement.

    开发人员回复
    2022年8月1日

    Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. After the 7 day trial you can still use the most essential features that allow you to communicate with the visitors of your website. Here's some more info about the Trial, and what happens after it's passed: https://help.tidio.com/docs/tidio-trial-version#trial-period
    Chris

与 Tidio ‑ Live Chat & Chatbots 相似的应用

  • Shopify Inbox

    Shopify Inbox

    Connect with customers and drive sales with chat– for free

    4.4 评分(1079评价s)
    免费
  • Shop for Good Donation App

    Shop for Good Donation App

    Increase sales & raise money for charity in minutes

    4.9 评分(142评价s)
    免费安装
  • Facebook Chat Box ‑ Marketing

    Facebook Chat Box ‑ Marketing

    Live Chat, Free Chat Via Facebook Messenger, Auto Marketing

    4.6 评分(487评价s)
    免费
  • Socialreply: Live Chat,Chatbot

    Socialreply: Live Chat,Chatbot

    Sell your products via Facebook,Instagram: Live Chat, Comment

    5.0 评分(17评价s)
    免费