配图图库
通过聊天机器人、AI代理和实时聊天在一个帮助台中改善客户体验。
不仅仅是Shopify的实时聊天扩展和聊天机器人应用程序。Tidio是一个灵活的客户体验平台，旨在（1）增加销售，（2）减少客户支持工作，以及（3）节省时间——对客户和企业来说都是如此。一键即插即用。Tidio通过其由AI驱动的全方位帮助台软件简化了客户沟通。管理工单，与客户交谈，并推荐产品以发展您的业务。提供免费计划。无需信用卡。
- 实时聊天应用程序——提供实时支持，解决问题，并通过聊天和视频进行销售
- 聊天机器人集成——创建聊天机器人自动化流程，全天候24/7填充您的漏斗
- AI聊天机器人——通过AI销售助手Lyro解决大多数客户支持问题
- 帮助台软件——从一个易于使用的集中面板管理一切
- 实时全渠道支持——预览购物车、过去订单并推荐产品
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语， 德语， 法语， 意大利语， 葡萄牙语（巴西）， 西班牙语， 荷兰语， 瑞典语， 挪威语， 斯洛文尼亚语， 波兰语，以及 丹麦语
这款应用未翻译成简体中文
适配以下产品：
- Zendesk
- Mailchimp
- Google Analytics
- Zapier
- Klaviyo
- Judge.me
定价
Free
免费
- 实时聊天 - 与50个用户对话
- 流程：每月最多100个访客
- 工单系统
- 移动应用程序
- 社交媒体集成
Customer Service
$29 /月
或 $290/年（可节省 17%）
100次对话$29，250 - 1000次对话$59
- 所有免费计划功能
- 分析
- 实时访客列表
- 营业时间
- Tidio AI回复助手
- 实时聊天支持（24/5）
7 天免费试用
Flows
$29 /月
或 $290/年（可节省 17%）
最多可达4万访客。随着您的增长进行升级。
- 所有免费计划功能
- 自动化分析
- 聊天机器人模板
- 可视化聊天机器人构建器
- 无Tidio品牌（附加）
- 实时聊天支持（24/5）
7 天免费试用
Lyro AI Chatbot
$39 /月
或 $390/年（可节省 17%）
最多可达200次Lyro对话。随着您的增长进行升级。
- 所有免费计划功能
- 网站抓取器
- Lyro任务
- 原生Shopify操作
- 无Tidio品牌（附加）
- 实时聊天支持（24/5）
7 天免费试用
评论 (1,967)
The app seems incredibly promising but it's unclear in terms of how to scale it and use it - we have previously asked for an overview and the support agent missed our meetings twice and messaging execs or anyone was flatly ignored. Despite this we have gone with Tidio and while everything seems so incredibly promising. the only promise of support has been severely lacking
I'm sorry to hear you feel that way. Please be rest assured we're here to assist you and we will do our best to provide you with the needed support. We will update you to your email regarding your inquiry.
So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.
We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)
I honestly don’t even know how to describe what happened.
I paid for a plan because I wanted the chat page. I then received an email from Raquel, who stated that there are significant abuses of the chat page and I therefore have to prove my reasons for wanting it. I message back that this doesn’t sound like an upstanding company.
Hours later I receive another response from Chris, who states he’s with the legal team, but oddly has a Customer Experience title. Within the thread that Chris forwarded to me is an email from Joel, who explicitly states that he’s not replying to me so that I don’t think something went wrong on their side.
Too late. I definitely think there’s something wrong on their side.
I cannot uninstall this app fast enough, and have asked for a refund. I don’t know what you, the reader, may want to do with this information, but I can’t suggest that you use them. There are plenty of other live chats out there with fewer red flags when talking to clients.
Update: As you can see they replied here, they also emailed me asking me to edit my review because...and here let me quote Jack, "But I also want to be honest—while the mistake was bad, it wasn’t as sketchy as it might have seemed."
Because nothing says sketchy like a company having to say "we're not sketchy".
We understand that this situation caused frustration, and we regret the mix-up. While it was simply an internal error, we recognize that it didn’t leave the best impression. Mistakes happen, and we’ve already corrected the issue to prevent it from recurring.
We appreciate the feedback and remain committed to providing a reliable experience for all our users.
Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.
We're happy to know that our assistance was useful and help you start with Tidio :)
支持
应用支持由 TIDIO LLC 提供。
或访问支持门户专题展示
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