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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

定價
提供免費方案。 提供免費試用。
特色
廣受美國商家愛用
可與最新佈景主題搭配使用
評分
4.6 (1,866)
開發者
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 更多
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
特色
廣受美國商家愛用
可與最新佈景主題搭配使用

發布日期

2014年7月14日

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

定價

Free

免費

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或每年 $290,可省 17% 的費用

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免費試用

Flows

$29 /月

或每年 $290,可省 17% 的費用

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Lyro AI Chatbot

$39 /月

或每年 $390,可省 17% 的費用

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Free

免費

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或每年 $290,可省 17% 的費用

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免費試用

Flows

$29 /月

或每年 $290,可省 17% 的費用

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Lyro AI Chatbot

$39 /月

或每年 $390,可省 17% 的費用

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (1,866)

整體評分
4.6
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2024年5月28日

I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
美國
使用應用程式 大約2個月
TIDIO LLC 已回覆 2024年4月15日

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

2024年5月5日

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
美國
使用應用程式 大約5年
TIDIO LLC 已回覆 2024年5月7日

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

2024年2月27日

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
阿爾巴尼亞
使用應用程式 6個月
TIDIO LLC 已回覆 2024年2月29日

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

2024年6月5日

Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.

White Lily Couture
澳洲
使用應用程式 2個月
TIDIO LLC 已回覆 2024年6月11日

Thank you! We're doing our best to be always there to assist our customers :)

2024年4月4日

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
愛爾蘭
使用應用程式 3個月
TIDIO LLC 已回覆 2024年4月9日

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

支援服務

「TIDIO LLC」會回答您對於「Tidio Live Chat & AI Chatbots」的任何問題。

開發者

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

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