Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

定價
提供免費方案。 提供免費試用。
廣獲同類商店愛用
美國商家
評分
4.8 (1,202)
開發者
TIDIO LLC

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. 更多
  • Live chat app—provide live support, resolve issues, and sell via chat and video
  • Chatbot integration—create chatbot automation flows and feed your funnel 24/7
  • AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
  • Help desk software—manage everything from one, easy-to-use, centralized panel
  • Real-time omni-channel support—Preview carts, past orders and recommend products
廣獲同類商店愛用
美國商家

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Google Analytics
  • Judge.me
  • Klaviyo
  • Mailchimp
  • Zapier
  • Zendesk

定價

Free

免費

功能

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或每年 $290,可省 17% 的費用

100 conversations for $29, 250 - 1000 conversations for $59

功能

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免費試用

Flows

$29 /月

或每年 $290,可省 17% 的費用

Reach up to 40k visitors. Upgrade as you grow.

功能

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Lyro AI Chatbot

$39 /月

或每年 $390,可省 17% 的費用

Reach up to 200 Lyro conversations. Upgrade as you grow.

功能

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (1,202)

整體評分
4.8
各級評分數量
  • 86% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2026年3月25日

Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.

Design Italy
義大利
使用應用程式 大約5年
TIDIO LLC 已回覆 2026年3月26日

Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.

2026年4月1日

Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!

BASHES.
美國
使用應用程式 4年多
TIDIO LLC 已回覆 2026年4月2日

Your review truly made our day!

2026年3月16日

Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.

BTTO
德國
使用應用程式 大約4年
TIDIO LLC 已回覆 2026年3月17日

Vielen Dank :-)

支援服務

App 支援由 TIDIO LLC 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

TIDIO LLC

1301 Sansome Street, 2nd floor, San Francisco, CA, CA 94111, US

發布日期

2014年7月14日 · 變更記錄

其他同類型應用程式

4.3 滿分 5 顆星 共有 630 則評價 提供免費試用
Instantly resolve support inquiries and grow your business.
4.9 滿分 5 顆星 共有 157 則評價 提供免費方案
Helpdesk & chat by the ex-Lifetimely founders
4.9 滿分 5 顆星 共有 257 則評價 提供免費方案
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

想要新增應用程式嗎?

免費試用 Shopify 3 天