TikShop: Omega Pixel & Catalog
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Had trouble installing the Tiktok pixel because in Romania we dont have access to official tiktok app for some reason. Tried the classic copy-paste code in the website but the pixel was not working for some reason. Searched and found this app, it is a bit expensive but for me it is worth it. Also, the installation and the immediate support from the app was helpfull. Taking all into consideration, i recommend it 100%.
Thank you so much for the detailed and thoughtful review of TikShop: Omega Pixel & Catalog app! 😊 We're so glad the app was able to resolve your issue with the TikTok pixel, especially given the challenges you faced. It's great to hear that the support team was able to help you quickly and make the installation process easier. We really appreciate your recommendation — your satisfaction is our top priority! Thanks for choosing TikShop! 💖📊✨
For the longest time, I was struggling to connect my Shopify pixel to TikTok Ads and unfortunately, doing it automatically wasn't an option, as our e-commerce is based outside of the supported countries.
The TikShop app by Omega made the process incredibly easy and I was done in minutes! Honestly, it saved me a ton of time and stress from trying to figure out the proper way to connect the two platforms.
In addition, the customer support was amazing! Niel was super kind and helpful and made sure that everything was up and running efficiently and quickly.
Wow! 🤩 We're so happy to hear that TikShop: Omega Pixel & Catalog made connecting your Shopify pixel to TikTok Ads a breeze! 🚀 Saving you time and stress is exactly what we aim for! 🎯 Huge shoutout to Niel for providing top-notch support—I'll make sure he gets your kind words! 😊
If you ever need anything else, we're always here to help. Happy advertising! 📈🎉
Amazing customer support went quickly to the worst. This app is seriously buggy and most features require their dev team to debug first. There is no smooth set up. I spent all Thursday with their support and dev team to set up. Eventually all was said to be working. Hurray. Until Friday morning when just about every aspect of tracking was broken. The problem was, that on Friday morning, while already having campaigns running, I was told their dev team is off for the weekend until Monday. 24/7 customer support really means someone to sweet talk you while the dev team has a 3 days weekend instead of fixing seriously buggy app.
Hello,
I’m deeply sorry for the frustration and inconvenience you’ve experienced. If I were in your position, I’d feel the same way, this is not the level of service we strive to provide, and I take full responsibility for letting you down.
I’ve just learned that you wanted to escalate this to a manager, and I regret that our team didn’t prioritize this sooner. Moving forward, I’ll immediately revise our support protocols to ensure urgent issues like yours are escalated instantly.
I completely understand if trust is shaken, but I hope you’ll allow us to make this right. I also reached out to you for better support. I look forward to hearing from you.
Thank you for giving us a chance to regain your trust.
Sincerely,
Kaylee
I recommend this app because they have an amazing support team and they help me a lot with everything I need!
Thank you so much for the awesome review! 😊
We’re so happy to hear that TikShop: Omega Pixel & Catalog has been a great fit for you and that our support team has been able to assist you with everything you need! 🙌💙
Your recommendation means the world to us, and we’re always here to help you succeed.
Thanks again for choosing Omega! 💚
Your app is really great, but it’s a bit on the higher side in terms of budget. However, the customer service is excellent!
Thank you so much for your feedback! 😊 We're thrilled to hear that you find the app great and that our customer service met your expectations. We understand that budget is important, and we're always working to provide value in every aspect of the app. Thanks for choosing TikShop: Omega Pixel & Catalog app, and we're here for any future support you might need! 💖📈🙌
Best, service support, everything excelent
Thank you so much for your amazing feedback on TikShop: Omega Pixel & Catalog app! 🌟 We're thrilled to hear that you found everything excellent, from the app to the support service. 😊 Your kind words mean a lot to our team, and we're here anytime you need us. Thanks for choosing TikShop! 💖🛍️
very fast and good service.
Great to hear that you had a quick and positive experience with the service! If you need any more help or have questions, feel free to reach out! 😊
Foi muito útil na minha operação, pixel funcionando perfeitamente no checkout da shopify.
✨ Muito obrigado pelo feedback incrível! Ficamos felizes em saber que o TikShop: Omega Pixel & Catalog app está ajudando na sua operação e que o pixel está funcionando perfeitamente no checkout da Shopify! 🚀 Se precisar de qualquer coisa, é só nos chamar. 🌟
good app, good support.
Thank you for your feedback! 😊 We're glad you're enjoying TikShop: Omega Pixel & Catalog and our support! 🚀 If you ever need anything, we're here to help. Happy advertising! 📈🎉
Fantastic support from vincent. the app is easy to setup and its another great app from OMEGA team.
Thank you for your fantastic review! 😊 We're so happy to hear that Vincent provided you with great support and that TikShop: Omega Pixel & Catalog app was easy to set up! 🚀💙 We truly appreciate your support for the Omega team. If you ever need anything, we're here for you. Happy selling! 🛍️✨