TikTok , Počet recenzí: 17 658

This Tiktok arrangement with Shopify is a complete disaster and it is also kind of a bad joke. These retards at Tiktok have the worst support team I have ever seen before. Also, beware that Tiktok deploys shady sales tactics like making your merchandise 40% off on Tiktok and showing your sales at full price on Shopify. And the fun doesn't stop there these Tiktok morons also auto-refund and auto-cancel orders without contacting you. Then they deploy a blanket statement about how this is in their rules and they always lick the customer's butt hole. Which I found strange. Do yourself a favor and read their TIKSLOP user agreement before filling any orders or even wasting your time setting up this sales channel on Shopify.

It works really bad, I tried once, everything was well at the beginning but then they continued to take money from my account for nothing, but when I try to set up a campaign it says that I don't have enough money on my account, but I do, it works bad, no link works, no help centre, like nothing, hate it.

It is worthless and so is their nonexistent support. I can't run ad campaigns or upload videos to our business account. I have been trying to get help for weeks and have been completely ignored.
This horrible excuse for a company should be banned. We will be filing a complaint through Shopify and the FTC.

It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(

Horrible experience. Connecting products and having them link to TikTok shop is such a pain. You have to re categorize every products, they don't accept certain shipment providers. It is just a mess. Not worth it to sell through there or advertise my products. Very disappointed. Discontinues my products even though they are listed in the category they suggest.

Horrendous. Nothing works. Nothing syncs. No support.
So buggy and convoluted.
Really disappointed and frustrated.

terrible ,can't get connect with ads account and customer service only reply during 48h

I would give 0 stars if I could. It caused a tik tok javascript pixel sandbox error on my site that I cannot for the life of me get rid of. Tik tok is ABSOLUTELY NO HELP. They dont care at all. I have contacted every department possible and NO ONE will help. Terrible customer service- Do yourself a favor and avoid this app - worst mistake I ever made

Won't let me set up

Nightmare trying to get TikTok Shop running. What seemed like a quick, simple installation has ground to halt, stuck in the mode "We're Getting Everything Ready" when trying to sync my products from Shopify.

Numerous support tickets with screenshots, a loom video and full explanations have just had the issue pushed around from person to person. Now I am told it is with the "internal team" and who knows when I will hear back on that.

I really wanted to give this a go. Seemed like a no-brainer to try this, put up shop Shop Ads and see if we can get some traction. But, it has taken SO much time I that can ill afford. I am giving up.